New Landing How can we help? Themeforest Theme Support Neighborhood Having Problems or Issues with XML Demo Content Upload? Try This Solution

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Viewing 15 posts - 121 through 135 (of 311 total)
  • #87095
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @vkialka – uncheck this box when you add a reply – https://www.dropbox.com/s/jnmltmi9r3fje1p/Screenshot%202014-06-30%2020.10.29.png


    @gunnerson
    – if the importer is failing immediately then this would suggest a hosting issue, and I’d recommend contacting your host for them to look into this. That is your only option for importing the demo content unfortunately – nothing in the theme is causing this issue.

    – Ed

    #87605
    gunnerson
    Member
    Post count: 34

    Hey Ed,

    after changing my php.ini files with the help of SSH shell i got much closer to the target. Looks like i could import a lot off stuff from the alt version. Still got errors like:

    Failed to import slide-page ff about office
    Failed to import Media “sunbuddies-type01-tortoise-001”
    Failed to import Media “ol-suade-jacket-grey001”
    All done. Have fun!

    Remember to update the passwords and roles of imported users.

    any idea?
    Nevertheless glad that after trying hard on this issue since one week i see finally written – have fun! So i guess from now on i will. Still, do I miss some essential stuff with those error messages tho?

    Thanks in advance,
    Ina

    #87842
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You will sometimes get these errors, however they are not important in this case. You are just missing a couple of product images, but your obviously not going to be selling the products that are shown on the demo, so you’re fine

    – Kyle

    #112320
    troman234
    Member
    Post count: 1

    Wow! This is absolutely ridiculous trying to install the demo content for this theme. Re-install after re-install. Followed new instructions… import in parts…. started over several times…refresh the db and start over…… all crap. Installed my share of WP installs and demo content…but damn! This truly is ridiculous!

    #112570
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @troman234,

    We are sorry for the bad experience but this is something that is not related to the theme.
    Wordpress Importer has several issues and a lot of people complain about the same, but there were no updates recently on that plugin.

    It’s not also an easy task for the plugin because of the timeout of transactions, some servers can have configurations to not let execute a script more than 30 seconds. There are a lot of variables in the import process.

    If you need any assistance let us know.

    -Rui

    #112876
    celine_dion
    Member
    Post count: 2
    This reply has been marked as private.
    #113201
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Please provide us admin credentials so we can take a look?

    -Rui

    #113492
    celine_dion
    Member
    Post count: 2
    This reply has been marked as private.
    #113610
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems the duplicated pages is because you imported our demo content but also installed the Woocommerce pages and also imported several times.
    You just need to delete the duplicated pages, the rest of the content seems to be fine.

    -Rui

    #119699
    yita33
    Member
    Post count: 27

    hello, I would like to know if after installing and activated the plugins I need to install woocommerce pages before uploading the demo content, or not.
    Thanks

    #119916
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    If you are importing one of our shop demos it’s not necessary to install Woocommerce pages because they are already there.

    -Rui

    #119935
    yita33
    Member
    Post count: 27

    Ok thanks!

    #119940
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.
    -Rui

    #122101
    fantasy-kids
    Member
    Post count: 3
    This reply has been marked as private.
    #122112
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @fantasy-kids
    Can you check your site again, already loaded some demo content.

    Hope it helps.

    -Rui

Viewing 15 posts - 121 through 135 (of 311 total)

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