Having Problems or Issues with XML Demo Content Upload? Try This Solution

[eccesso]

eccesso Purchased
19 hours ago Flag

Hi! I’ve purchased the Theme, and it’s very awesome! Easy to install and contains a number of flexible options, which I haven’t seen in current themes on the ThemeForest site. Though I have experienced installing problems! I have installed the demo content and only succeeded in installing the neighborhood_demo-content-alt.xml_version. This import worked fine, and revealed a number of predefined setups! Looks great! Besides I’ve tried to install the neighborhood_demo-content-full.xml_version – after! – increasing and changing the php.upload features severely! I followed your recommandations and added a bit more! But….still I receive the message: “Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.” End of message!

I’m still concerned about trying to import and watch the full version of the neighborhood_demo-content-full.xml_file. Is this possible in anyway, or is it only possible to import the neighborhood_demo-content-alt.xml_version? The demo Content folder only contains the Alt Background Image Files, and has no Full Background Image File folder? Is this the problem or may I change the php.memory upload again? Please replay ASAP. Thanks a lot for your concern!

– eccesso™

Reply from Swiftideas:
SwiftIdeas Author
1 hour ago Flag

Hi there,

I’d recommend contacting your host to see if there’s anything they can do. When issues occur with the import process, it’s usually down to the host.

– Ed

Answer from purchaser:
Hi! The issue I experience has Nothing! to do with my host, who has provided an excellent support with the changing of my php.ini and .htaccess_files! I also had to change the upgrade myself a number of times during installation, and according to your recommendations from the installationguide. Now I can’t remember the default settings of these files.
I wasn’t aware of – before my purchase of the theme – that lots of other purchasers experience the same problems with uploading the “full”_content of the .xml-file from the demo_mode. I’m sure you already know this issue hasn’t been solved yet?
I’ve actually tried most of the advanced suggestions and recommendations from the supportsite, and nothing so far works! Installing of the “full-content.XML” file, and not the ALT.xml file – has become a genuine nightmare! I’ve tried everything possible, and NOTHING, absolutely NOTHING works!?
Your comment from the installationguide: “We’ve provided “full” and “alt” versions of the demo content. This is because the full demo content is very large, and will take a while to import. The alt version includes all the pages, but only a handful of products/posts/portfolio items. If you struggle with importing the “full” version, then please try the “alt” version.”
Your comment hasn’t anything to do with the filesize, which usually increases the uploadtime! NO! The actual reason is, that the timeconsuming merely is related to all the struggles your purchasers experience during their attempts to upload the demo_full-content.XML file!
Do you know,…that I’ve actually reinstalled the SQL_base 5 times trying to upload the full_content.XML file? And NOTHING works yet! I’ve never experienced the crashing of a SQL_base, but the base actually crashed several times, and became completely unresponsive! Never tried it, and I don’t like it!
My final conclusion is, that this theme hasn’t been fully developed yet, but severely needs more caretaking from your developers before the theme is ready for sales! At this time I finally don’t believe that uploading the demo_full_content.XML will work!
Avoiding more frustrations and troubles with this theme, I suggest you make a refund of my payment ASAP! So….please return my money to the same account the theme was purchased from! The amount is USD 60,00! I’ll probably buy the theme, whenever it’s fully developed?
Thanks a lot for your understanding! _eccesso™

[vkialka]

This reply has been marked as private.

[vkialka]

I agree with eccesso that you, as the seller of this product, have to provide a solution to this issue and not simply expect people to know how to alter this or that with their server or not. One of the reasons we all bought this theme is because of its easy installation process. If a solution (a corrected xml file) isn’t provided soon (couple of days) i too would like a full refund of the money. Tks guys.

[eccesso]

Hi,
I’m severely happy with vkilkas reply to my concern about the NON_functioning_.XML files! If new clients try to read the comments in the portofoliohistory of SwiftIdeas – before they purcahse the themes – they’ll notice that the issue about the NOT_Working.XML files and many other issues!, are all a central part of the theme package buyers purchase. Check Flexform Responsive_bla_blah_blah_theme, Check Supreme Retina_blah_blah_blah_theme. Most of the comments concern the upload of the NON_working_demo_content_XML.files!
This must be the concern and responsibility of the developers to provide the files, which actually works and provides the functionality themebuyers actually buy the theme for! That isn’t hard to understand. So the essens of my concern is, why do you sell and provide yours products in such an extend before they actually have been adequately developed?
So the problem with the missing .XML file which works, has been an issue that actually never has been solved!
I don’t think that new buyers of the themes realize how much trouble-struggle and timeconsuming they have to spend on making the theme function properly! And will they ever know if the themes really function the way it should? Many of the support replies reveal, that the developer is more than satisfied – when the client has solved the problem himself!
About myself – I stopped wondering and want a cashback ASAP! Thank you Neighborhood_people for your understanding!
_eccesso™

[myuption]

You could also share some screenshots for configuration, some of the ones included are different from the version installed… also, I was able to install the alt version, but not the full, tried installing using XAMPP and also on a live server.

It’s messy, and it needs a lot of config to look like the one you show in your demo, hope you can add more setup and config info.

[vkialka]

For the moment, I wish to keep the theme. Still trying to make it work. In case of further problems wiil let you know. tks!

[eccesso]

Hi vkialka!

Keep the theme! It’s really magnificent.

I think I landed on some kind of agreement which only includes myself and the immediate need for checking the functions of the theme. This compromise contains following…..that’ll skip the installation of the “neighborhood_demo-content-full.xml_file”! I have already succeeded in installing the “neighborhood_demo-content-alt.xml_file”, (not so difficult!) and so far this installation works fine! When the functions has been checked, I’ll try to install the “demo-bla-bla-full.xml_file” later on.
But regarding the problems you may encounter during your entrance to this magnificent theme, you may stay in tuch! I hope for you that you’ll avoid the problems I had trying the installation according to the recommendations of the theme developers! Good luck!
And if I’m the lucky one?….I’ll post how to install the “-full.xml_file….the easy way?

_eccesso™

[edendesigns]

Having issues getting the Demo to import here as well. I have it mostly working but the revolution slider isn’t displaying as it should. I’ve followed all the steps and even am working with the Alt version can you please contact me directly to help with the install? I will gladly give you all the information.

For example I’m getting the following error

Revolution Slider Error: If you want to use the PHP function “putRevSlider” in your code please make sure to check ” Include RevSlider libraries globally (all pages/posts) ” in the backend’s “General Settings” (top right panel).

Or add the current page to the “Pages to include RevSlider libraries” option box.

Well I would gladly change the “general Settings” however, when I click on that button nothing happens. It’s a dead button. I tried this in IE, Opera, Chrome and Safari.

Thank you

[Swift Ideas – Ed]

Hey guys,

I’ve put some time into finding a way to get around the issues that you guys are having. I’ve split the XML up into chunks in hopes that you’ll be able to upload each one sequentially.

You can download it here – http://cl.ly/QhA3

Please let me know how you get on.

– Ed

[vkialka]

Hey Ed, tks for the help, but this is what I got:
Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number

any ideas?
Dan

[eccesso]

Hi Ed, My excuses for the very long reply!

Thanks for providing the chunky:full-content-demo_XML.fil from: http://cl.ly/QhA3

I succeed in uploading the following “Split_XML.files” from the chunks:

1. neighborhood_demo-content-full_0.xml – 998 KB
6. neighborhood_demo-content-full_6.xml – 304 KB
….but received the message, when I tried to upload the larger xml.files, such as:
neighborhood_demo-content-full_2.xml – 1MB, neighborhood_demo-content-full_3.xml – 1MB, etc…

_____:Message received from server:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

When I succeeded in uploading the two minor files full-xml.1+6, I received the following message:

xml.file_06: Failed to import pa_brand Acne
Failed to import pa_brand Aspesi
Failed to import pa_brand Common Projects
Failed to import pa_fabric Denim
Failed to import pa_brand Neighborhood
Failed to import pa_brand New Balance
Failed to import pa_brand Nike
Failed to import pa_brand Saturdays
Failed to import pa_brand Visvim
Team Member “Stephen Noone” already exists.
Team Member “Jayne Fakename” already exists.
Team Member “Martin McManager” already exists.
Team Member “Susan B. Anthony” already exists.
Testimonial “bschwart” already exists.
Testimonial “abovecreative” already exists.
Testimonial “Ringdal” already exists.
Testimonial “kostyasazonov” already exists.
Kontaktformular “Contact form 1” already exists.
Testimonial “tomdekok” already exists.
Kontaktformular “Contact form 1” already exists.

All done. Have fun!
Remember to update the passwords and roles of imported users.

2.nd upload xml.file 06:
Failed to import pa_brand Acne
Failed to import pa_brand Aspesi
Failed to import pa_brand Common Projects
Failed to import pa_fabric Denim
Failed to import pa_brand Neighborhood
Failed to import pa_brand New Balance
Failed to import pa_brand Nike
Failed to import pa_brand Saturdays
Failed to import pa_brand Visvim
Ordre “Order – Jul 11, 2013 @ 04:16 AM” already exists.
Ordre “Order – Jul 11, 2013 @ 10:05 AM” already exists.
Ordre “Order – Jul 11, 2013 @ 12:56 PM” already exists.
Ordre “Order – Jul 11, 2013 @ 01:28 PM” already exists.
Ordre “Order – Jul 11, 2013 @ 03:50 PM” already exists.
Ordre “Order – Jul 11, 2013 @ 05:49 PM” already exists.
Ordre “Order – Jul 11, 2013 @ 06:51 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 03:27 AM” already exists.
Ordre “Order – Jul 12, 2013 @ 11:13 AM” already exists.
Ordre “Order – Jul 12, 2013 @ 01:22 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 02:02 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 02:03 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 02:08 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 04:14 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 05:46 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 07:37 PM” already exists.
Ordre “Order – Jul 12, 2013 @ 11:28 PM” already exists.
Ordre “Order – Jul 13, 2013 @ 09:18 AM” already exists.
Team Member “Stephen Noone” already exists.
Team Member “Jayne Fakename” already exists.
Team Member “Martin McManager” already exists.
Team Member “Susan B. Anthony” already exists.
Slide “Office 1” already exists.
Slide “Office 2” already exists.
Slide “Office 3” already exists.
Testimonial “bschwart” already exists.
Testimonial “abovecreative” already exists.
Testimonial “Ringdal” already exists.
Testimonial “kostyasazonov” already exists.
Ordre “Order – Jul 13, 2013 @ 09:33 AM” already exists.
Ordre “Order – Jul 13, 2013 @ 11:06 AM” already exists.
Ordre “Order – Jul 13, 2013 @ 02:35 PM” already exists.
Ordre “Order – Jul 13, 2013 @ 11:58 PM” already exists.
Ordre “Order – Jul 14, 2013 @ 02:36 AM” already exists.
Ordre “Order – Jul 14, 2013 @ 02:15 PM” already exists.
Ordre “Order – Jul 14, 2013 @ 11:11 PM” already exists.
Ordre “Order – Jul 15, 2013 @ 01:42 AM” already exists.
Ordre “Order – Jul 15, 2013 @ 08:37 AM” already exists.
Kontaktformular “Contact form 1” already exists.
Testimonial “tomdekok” already exists.
Kontaktformular “Contact form 1” already exists.
All done. Have fun!
Remember to update the passwords and roles of imported users.

3. upload: xml.0 file:
Failed to import pa_brand Acne
Failed to import pa_brand Aspesi
Failed to import pa_brand Common Projects
Failed to import pa_fabric Denim
Failed to import pa_brand Neighborhood
Failed to import pa_brand New Balance
Failed to import pa_brand Nike
Failed to import pa_brand Saturdays
Failed to import pa_brand Visvim
Medier “cp-sneaker-white005” already exists.
Medier “cp-sneaker-white007” already exists.
Medier “cp-sneaker-white006” already exists.
Medier “cp-sneaker-white004” already exists.
Medier “cp-sneaker-white003” already exists.
Medier “cp-sneaker-white002” already exists.
Medier “cp-sneaker-white001” already exists.
Medier “cp-suade-grey005” already exists.
Medier “cp-suade-grey006” already exists.
Medier “cp-suade-grey004” already exists.
Medier “cp-suade-grey003” already exists.
Medier “cp-suade-grey002” already exists.
Medier “cp-suade-grey001” already exists.
Medier “cp-low-lightgrey005” already exists.
Medier “cp-low-lightgrey006” already exists.
Medier “cp-low-lightgrey004” already exists.
Medier “cp-low-lightgrey003” already exists.
Medier “cp-low-lightgrey002” already exists.
Medier “cp-low-lightgrey001” already exists.
Medier “ol-suade-jacket-grey005” already exists.
Medier “ol-suade-jacket-grey002” already exists.
Medier “ol-suade-jacket-grey004” already exists.
Medier “ol-suade-jacket-grey003” already exists.
Medier “ol-suade-jacket-grey001” already exists.
Medier “haerfest-backpack-beige006” already exists.
Medier “haerfest-backpack-beige005” already exists.
Medier “haerfest-backpack-beige004” already exists.
Medier “haerfest-backpack-beige003” already exists.
Medier “haerfest-backpack-beige002” already exists.
Medier “haerfest-backpack-beige001” already exists.
Medier “haerfest-backpack-black-navy006” already exists.
Medier “haerfest-backpack-black-navy005” already exists.
Medier “haerfest-backpack-black-navy004” already exists.
Medier “haerfest-backpack-black-navy003” already exists.
Medier “haerfest-backpack-black-navy002” already exists.
Medier “haerfest-backpack-black-navy001” already exists.
Medier “img_9526-copy” already exists.
Medier “img_9527-copy” already exists.
Medier “img_9532-copy” already exists.
Medier “img_9530-copy” already exists.
Medier “img_9531-copy” already exists.
Medier “img_9529-copy” already exists.
Medier “img_9528-copy” already exists.
Medier “img_9525-copy” already exists.
Medier “ndls-blazer-grey007” already exists.
Medier “ndls-blazer-grey006” already exists.
Medier “ndls-blazer-grey003” already exists.
Medier “ndls-blazer-grey002” already exists.
Medier “ndls-blazer-grey004” already exists.
Medier “ndls-blazer-grey005” already exists.
Medier “ndls-blazer-grey001” already exists.
Medier “ndls-scarf-silk-purple004” already exists.
Medier “ndls-scarf-silk-purple003” already exists.
Medier “ndls-scarf-silk-purple002” already exists.
Medier “ndls-scarf-silk-purple001” already exists.
Medier “adidas-grey-red006_1” already exists.
Medier “adidas-grey-red005_1” already exists.
Medier “adidas-grey-red007_1” already exists.
Medier “adidas-grey-red004_1” already exists.
Medier “adidas-grey-red003_1” already exists.
Medier “adidas-grey-red002_1” already exists.
Medier “adidas-grey-red001_1” already exists.
Medier “nb-990-black-004” already exists.
Medier “nb-990-black-005” already exists.
Medier “nb-990-black-006” already exists.
Medier “nb-990-black-003” already exists.
Medier “nb-990-black-002” already exists.
Medier “nb-990-black-001” already exists.
Medier “nb-996-lightgrey-005” already exists.
Medier “nb-996-lightgrey-006” already exists.
Medier “nb-996-lightgrey-004” already exists.
Medier “nb-996-lightgrey-003” already exists.
Medier “nb-996-lightgrey-002” already exists.
Medier “nb-996-lightgrey-001” already exists.
Medier “visvim-suade-jacket-pink-beige006” already exists.
Medier “visvim-suade-jacket-pink-beige003” already exists.
Medier “visvim-suade-jacket-pink-beige002” already exists.
Medier “visvim-suade-jacket-pink-beige004” already exists.
Medier “visvim-suade-jacket-pink-beige005” already exists.
Medier “visvim-suade-jacket-pink-beige001” already exists.
Medier “visvim-blazer-striped-blue006” already exists.
Medier “visvim-blazer-striped-blue008” already exists.
Medier “visvim-blazer-striped-blue007” already exists.
Medier “visvim-blazer-striped-blue003” already exists.
Medier “visvim-blazer-striped-blue002” already exists.
Medier “visvim-blazer-striped-blue004” already exists.
Medier “visvim-blazer-striped-blue005” already exists.
Medier “visvim-blazer-striped-blue001” already exists.
Medier “visvim-tshirt-black006” already exists.
Medier “visvim-tshirt-black007” already exists.
Medier “visvim-tshirt-black002” already exists.
Medier “visvim-tshirt-black003” already exists.
Medier “visvim-tshirt-black004” already exists.
Medier “visvim-tshirt-black005” already exists.
Medier “visvim-tshirt-black001” already exists.
Medier “kapital-socks-high-blue002” already exists.
Medier “kapital-socks-high-blue001” already exists.
Medier “kapital-socks-low-blue003” already exists.
Medier “kapital-socks-low-blue002” already exists.
Medier “kapital-socks-low-blue001” already exists.
Medier “wtaps-sweater-fotballjersy-black006” already exists.
Medier “wtaps-sweater-fotballjersy-black002” already exists.
Medier “wtaps-sweater-fotballjersy-black003” already exists.
Medier “wtaps-sweater-fotballjersy-black005” already exists.
Medier “wtaps-sweater-fotballjersy-black004” already exists.
Medier “wtaps-sweater-fotballjersy-black001” already exists.
Medier “wtaps-hoodie-grey006” already exists.
Medier “wtaps-hoodie-grey003” already exists.
Medier “wtaps-hoodie-grey002” already exists.
Medier “wtaps-hoodie-grey004” already exists.
Medier “wtaps-hoodie-grey005” already exists.
Medier “wtaps-hoodie-grey001” already exists.
Medier “yuketeen-leather-brown006_1” already exists.
Medier “yuketeen-leather-brown005_1” already exists.
Medier “yuketeen-leather-brown004_1” already exists.
Medier “yuketeen-leather-brown003_1” already exists.
Medier “yuketeen-leather-brown002_1” already exists.
Medier “yuketeen-leather-brown001_1” already exists.
Medier “nbhd-statue-raven004” already exists.
Medier “nbhd-statue-raven003” already exists.
Medier “nbhd-statue-raven002” already exists.
Medier “nbhd-statue-raven001” already exists.
Medier “nbhd-bag-cammo005” already exists.
Medier “nbhd-bag-cammo003” already exists.
Medier “nbhd-bag-cammo006” already exists.
Medier “nbhd-bag-cammo004” already exists.
Medier “nbhd-bag-cammo002” already exists.
Medier “nbhd-bag-cammo001” already exists.
Medier “nbhd-hat-grey003” already exists.
Medier “nbhd-hat-grey002” already exists.
Medier “nbhd-hat-grey001” already exists.
Medier “sb-brun” already exists.
Medier “sunbuddies-type01-tortoise-007” already exists.
Medier “sunbuddies-type01-tortoise-006” already exists.
Medier “sunbuddies-type01-tortoise-005” already exists.
Medier “sunbuddies-type01-tortoise-004” already exists.
Medier “sunbuddies-type01-tortoise-003” already exists.
Medier “sunbuddies-type01-tortoise-002” already exists.
Medier “sunbuddies-type01-tortoise-001” already exists.
Medier “sat-shorts-leo-blue003” already exists.
Medier “sat-shorts-leo-blue005” already exists.
Medier “sat-shorts-leo-blue004” already exists.

I can’t see any reason why the purchasers have to struggle uploading the full-demo-content.XML_file, if most of the content already exists? What’s so interesting about this file?
If the problemsolving maybe some kind of chunking the “neighborhood_demo-content-full_.XML_file into minor chunks, could you provide another download for chunks in the size of max. 300-500KB?
I’ll like to give it another try, and hereby maybe succeed in making a breakthrough the almost impossible uploading of “the neighborhood_demo-content-full_.XML.file – 6.6MB”
I don’t know if this may help, but please try to provide a new chunky SPLIT XML, with minor chunks of between 300-500 KB!
Thanks a lot for providing a proper support to solve this issue!

_eccesso™

[waltonandpolk]

For just the purposes of testing, I uploaded the theme to my personal hosting in a private area and was able to upload everything fine – but on my client’s host I get an internal server error when I try it.

On my client’s host I’m missing the page template options and can’t do the masonry style blog. 🙁 What do I need to upload just for the page templates? Or, how can I add those options?

This is the part I’m missing:

[vkialka]

the would be great!! smaller xml files. tks guys!!

[eccesso]

Hi vkialka!
Just finished chunkin’ the xml.files. TRying to test the upload later on, and I’ll be fXXking back whenever the complete upload has succeeded! Stay in touch!

best regards _eccesso™

[vkialka]

hey dude!! Good stuff. Stay tuned… Tks man!!