New Landing How can we help? Atelier Grouped products problem

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Atelier
  • #326782
    WineDesignNL
    Member
    Post count: 204

    Hi there,

    Somehow something changed with Grouped Products… When I want to add some products to my cart, the page returns a white screen. Any ideas?

    Cheers – Wouter

    #326974
    David Martin – Support
    Moderator
    Post count: 20834

    What version of the theme are you running? Are you also on the latest Woo version?

    What errors do you have to report, do you have access to the error logs?

    #327085
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    If I put debug mode one – i see the following:

    Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 73

    (or on line 74)

    Thanks

    #327087
    WineDesignNL
    Member
    Post count: 204

    Ow, and I’m running

    Woocommerce Versie: 3.0.7

    Atelier: Versie: 2.4.40

    #327381
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The latest Atelier is using the latest 3.0.7 template file for that. Can I have a WP login to take a closer look?

    Are you overriding this file via a child theme?

    #327403
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    #327650
    David Martin – Support
    Moderator
    Post count: 20834

    I cannot see your child theme contents, the editor is disabled – can you disable it?

    #327653
    WineDesignNL
    Member
    Post count: 204

    I’m not sure what you mean David. I see the Child theme active? What do I need to disable/ enable?

    #327659
    WineDesignNL
    Member
    Post count: 204

    *got it. It’s enabled!

    #328057
    WineDesignNL
    Member
    Post count: 204

    Any news David?

    #328614
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Apologies for the delay, if you can add your FTP details we’ll get this sorted for you.

    Thanks.

    #328897
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    #328981
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    #329179
    WineDesignNL
    Member
    Post count: 204

    Hope you can solve this problem today…

    I also have another question within this issue. Can I put this page behind another page (https://www.bednest.nl/winkel/bednest-huur/). What I want is, if people order this (rental) product, to redirect them to the grouped product page, because these product can only be ordered if you order the rental product.

    Is this possible within the theme?

    Cheers – Wouter

    #329386
    David Martin – Support
    Moderator
    Post count: 20834

    The supplied FTP details are now working.

    Thanks.

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