New Landing › How can we help? › Atelier › Grouped products problem

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    Posted in: Atelier
  • June 21, 2017 at 9:08 am #329525
    WineDesignNL
    Member
    Post count: 204

    Any idea when you can look in/ fix this issue?

    Sorry for being a bit pushy, but since this is a live site, my client wants a bit of an update/ idea for what’s happening.

    Thanks.

    June 21, 2017 at 9:35 am #329528
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The supplied FTP details are not working.

    June 21, 2017 at 11:44 am #329579
    WineDesignNL
    Member
    Post count: 204
    This reply has been marked as private.
    June 22, 2017 at 3:16 pm #329735
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The original reported error no longer displays or is logged? The last log for that error was: 06-Jun-2017.

    June 23, 2017 at 10:47 am #329825
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    I still see errors around the grouped products? And I still can’t add them to my cart?

    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 55
    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 73
    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 74
    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 55
    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 73
    [23-Jun-2017 09:43:39 UTC] PHP Notice: Undefined variable: grouped_id in /home/bednestn/public_html/wp-content/themes/atelier/woocommerce/single-product/add-to-cart/grouped.php on line 74

    So the error still remains, it’s not possible to add grouped products to cart… Maybe the error isn’t in the error_log because I added a form for people to order these products instead of doing it the regular way via the shop.

    Thanks so far.

    Cheers – Wouter

    June 23, 2017 at 10:50 am #329827
    David Martin – Support
    Moderator
    Post count: 20834

    I see, please link me to a product where you are seeing this error – apologies for the delays, I’ll get this sorted for you today as a priority.

    June 23, 2017 at 10:52 am #329828
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    This would be great!

    https://www.bednest.nl/winkel/bednest-huren/

    Cheers – Wouter

    June 23, 2017 at 11:30 am #329837
    David Martin – Support
    Moderator
    Post count: 20834

    Great, please now re-test the product.

    Thanks.

    June 23, 2017 at 11:41 am #329840
    WineDesignNL
    Member
    Post count: 204

    Hi David,

    It seems to be working fine again. I forwarded it to my client, hope they are happy too 😉

    Can you explain what went wrong?

    Cheers – Wouter

    June 23, 2017 at 11:51 am #329845
    David Martin – Support
    Moderator
    Post count: 20834

    Very glad to help you out.

    Sure – WooCommerce made a couple of very minor changes to the file: single-product/add-to-cart/grouped.php. I had to update our theme override of that file to reflect the new changes.

    This will be included in the next update.

    Thanks.

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    Posted in: Atelier
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