New Landing How can we help? Atelier File Permission issues after update to v1.61 and theme to 1.71

Viewing 15 posts - 46 through 60 (of 62 total)
  • Posted in: Atelier
  • #210305
    a040005
    Member
    Post count: 48

    I added FTP details to wp-config.php
    Now I don’t need to put FTP information when installing/uninstalling plugins.
    But still the error message in my backend.

    #210315
    xdev
    Member
    Post count: 114

    Ed,

    No permission issues on my end ( I think you fixed it the first time on my installation).

    #210338
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We are glad 🙂 that your issue resolved.
    Thanks
    Mohammad

    #210383
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @a040005 – please can you provide WP + FTP access information for us to check your site?

    – Ed

    #210393
    a040005
    Member
    Post count: 48
    This reply has been marked as private.
    #210397
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thank you – we’ll look into this.

    – Ed

    #210451
    innsi
    Member
    Post count: 40

    Hi Ed,

    I added ftp details to wp-config.php
    Now I don’t need to fill in ftp information when installing plugins.
    But File Permission issues message still here.

    Please help me

    Thank you very much.

    #210598
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for that info – we have a new version of the redux framework from their developer, will be updating the theme and swift framework plugin shortly, to hopefully resolve this for good.

    – Ed

    #210627
    a040005
    Member
    Post count: 48
    This reply has been marked as private.
    #210649
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @a040005 – The redux developers needed to add a few more checks into their framework for the file system.

    – Ed

    #211500
    bochenn
    Member
    Post count: 18

    Hi Ed,

    I just bought the theme and have the same issue as everyone here.

    I have a fresh install of the latest WordPress and the latest version of your theme + installed and activated the Swift Framework.

    I will send you the WP + FTP credentials in a private reply.

    Thanks,

    #211502
    bochenn
    Member
    Post count: 18
    This reply has been marked as private.
    #211503
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @bochenn

    The issue is due to your setup. If you try and install a plugin you’ll notice you need to provide your FTP details – this is the issue here. If you check this link it will explain how to add those details to your config that that you don’t need to provide them overtime, and also the permissions issue will go away – https://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants

    Thanks,

    – Ed

    #211504
    bochenn
    Member
    Post count: 18

    Thanks for the quick reply Ed.

    I already did that and the issue is still there.

    #211505
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    If you still need to input your FTP login on plugin install/WordPress update then this issue is still there. If the wp-config method doesn’t work then you’ll need to contact your host.

    – Ed

Viewing 15 posts - 46 through 60 (of 62 total)

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