CUSTOM MAINTENANCE PAGE

[gflwrg]

Hello,

I have created a custom maintenance page using the neigborhood theme. I then selected the maintenance page via the theme option.

However, the page doesn’t load op on desktop or other devices. Decided to do a quick page analysis and found redirect errors (pls see attachment)

Can you help with rectifying this please.

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[Rui Guerreiro – SUPPORT]

Hi,

Can you test it with a different page?
Do you have any customizations in your htaccess file?

-Rui

[gflwrg]

Hello Rui,

I have tried a different page today and still doesn’t load up.

I also don’t have any customisations in the htaccess file. Not that I’m aware of shall I say.

[Rui Guerreiro – SUPPORT]

can you provide us ftp access to have a look?
Also ask your hosting support for the error logs to see if there is any additional info.

-Rui

[gflwrg]

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[gflwrg]

Hi Rui,

my hosting guys have had a look and can’t seem to find any issues in the database or htaccess.

When I set the standard maintenance page it all works fine (still insists on showing the neighborhood logo though).

But when I use the custom maintenance connected to a maintenance page I created on the same site, which should load like any other page, all browsers show too many redirect error. Google page analytics shows over 10 redirects.

All i have in my htaccess is the standard WordPress rules.

[Rui Guerreiro – SUPPORT]

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[gflwrg]

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[Rui Guerreiro – SUPPORT]

I had a look at your htaccess and wp-config and it all seems ok, didn’t found anything strange.
Can you also provide me WP admin access to make some testing?

Thanks

-Rui

[gflwrg]

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[Rui Guerreiro – SUPPORT]

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[gflwrg]

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[Rui Guerreiro – SUPPORT]

thanks it works, any chance I can disable the major part of the plugins? maybe a different hour if not possible now.
Need to test it only with Woocommerce active.

-Rui

[gflwrg]

Sure, not a problem at all. You can proceed with disabling all plugins please.

[Rui Guerreiro – SUPPORT]

I tried and still the same, can’t figure it out.
Will have to forward it to our head developer.

-Rui