New Landing How can we help? Themeforest Theme Support Neighborhood Can I update my wordpress from 4.0 to 4.0.1 to run Neighborhood 1.96?

Viewing 8 posts - 61 through 68 (of 68 total)
  • #164096
    kofi
    Member
    Post count: 71

    Hi guys,

    It’s been a long time. I’ve one question.

    Whenever I’m writing a blog post and want to preview it, the new tab opens with a 404 error page. It’s happened all this while. Is there anyway to fix this or know what is causing this? See attached image.

    Also, still haven’t managed to get my wishlist working. Have there been any possible update that I could run to fix this? we tried everything in January but came to a conclusion it could be my server. Do you think this is still the case?

    Thanks.
    Kofi

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    #164697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding the preview functionality, can you recreate this test but using the default WordPress theme?

    If you press in the same page, not in a new tab does it still happen?

    -Rui

    #168284
    kofi
    Member
    Post count: 71

    Hi Rui, what’s the best way for me to create a child theme to test it out. My site is live and a bit skeptical about breaking things by switching to the default theme and back. do you recommend this to be safe?

    Thank you.

    #168288
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    The preview 404 will be nothing to do with the theme

    – Kyle

    #168302
    kofi
    Member
    Post count: 71

    Hi Kyle,

    So I did that and still got issues.
    See the attached images. I switched to wordpress 2015 theme and made a new post and previewed it before publishing it, and got a can’t display message. then I published it and still was getting the same.

    Then I deleted and restored it from the trash and tried again and it previewed.

    I then made a new post and did the same steps as above but didn’t preview.

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    #168311
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Then there’s an issue with your install, nothing to do with the theme, and as we are really busy we can only help with theme issues. I hope you understand

    – Kyle

    #168315
    kofi
    Member
    Post count: 71

    I understand Kyle.

    Thanks for the support nonetheless!

    #168317
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

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