New Landing › How can we help? › General › Forum Help › Viewing theme support without valid license

Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 7, 2017 at 5:40 pm #327501
    Adrenaline22
    Member
    Post count: 183

    After support runs out users should still be able to view past posts. Since the many core WC/WP updates can seriouly mess the frontend in the future. I understand the replying or creating topics is not allowed, but viewing them should be..

    June 7, 2017 at 5:54 pm #327505
    David Martin – Support
    Moderator
    Post count: 20834

    Will check this Ed (lead dev).

    Thanks.

    June 7, 2017 at 10:32 pm #327556
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks @Adrenaline22, we just updated a plugin which caused this, we have adjusted the new settings to take this into account.

    – Ed

    June 8, 2017 at 2:08 am #327569
    sab
    Member
    Post count: 3

    I have same issue… I have a valid licence for Flexform purchased through themeforest but support has run out and I have an issue with Swift Page builder not displaying correctly after a recent WP update, and wanted to view the fix at the following post:

    Swift Page Builder do not work after WordPress-Update

    It is saying I can’t view it as I don’t have a valid licence… but I do, I purchased the theme and would have thought I could still access/view the forum but not post (which is fine as I want to read the solution!)

    Help!

    June 8, 2017 at 3:02 am #327571
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @sab

    Please can you check this now, we just updated a file that should resolve this!

    Let us know.

    – Ed

    June 8, 2017 at 5:31 am #327575
    sab
    Member
    Post count: 3

    Hi Ed…
    Thanks for prompt response but that didn’t work and it still says: “You must have valid license to access this content.” Have forced refresh browser page and still get same issue. Also tried logging out and back in again! 🙁

    June 9, 2017 at 2:59 am #327776
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi sab,

    Apologies again, turns out there was one more option we needed to change – please can you confirm now?

    – Ed

    June 9, 2017 at 3:45 am #327782
    sab
    Member
    Post count: 3

    Hi Ed… Yep seems to be fixed now! Thanks for your help.
    Cheers
    sab

    June 9, 2017 at 11:39 am #327821
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Great, thanks for letting us know.

    – Ed

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