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  Posted in: Joyn
• April 14, 2016 at 4:18 am #261374
  creativebark

  Member

  Post count: 96

  Recently, the system got updated and now I’m getting a white page for all the pages on my website.
  Please help I need the site active.

  http://creativebark.com
  http://creativebark.com/selfie/
  http://creativebark.com/resume/ – partially loading.

  Thanks,

  April 14, 2016 at 7:46 am #261384
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  An update will be going out shortly to fix the issue

  – Kyle

  April 14, 2016 at 2:20 pm #261493
  mikepaschal

  Member

  Post count: 6

  Kyle will the update show up in the Dashboard for an update or will we need to download from link? My dashboard in WP is showing there is 1 update but do not see any items to actually update. Wasn’t sure if this was Joyn update but just hasn’t shown up yet on my end.

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  April 14, 2016 at 2:29 pm #261499
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Go to Appearance > Themes, Joyn should show an update available

  – Kyle

  April 14, 2016 at 2:43 pm #261505
  mikepaschal

  Member

  Post count: 6

  Currently still showing no update that I see. Unless I am missing something.

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  April 14, 2016 at 2:46 pm #261507
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  This reply has been marked as private.
  April 14, 2016 at 2:56 pm #261508
  mikepaschal

  Member

  Post count: 6

  This reply has been marked as private.
  April 14, 2016 at 2:57 pm #261509
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  It just means only you can see the reply, this is to prevent other users from downloading a theme they have not paid for

  – Kyle

  April 14, 2016 at 3:04 pm #261510
  mikepaschal

  Member

  Post count: 6

  This reply has been marked as private.
  April 14, 2016 at 3:05 pm #261512
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ahh, you did not open the topic, that’s why you can’t see it. Please provide me with your email

  – Kyle

  April 14, 2016 at 3:11 pm #261513
  mikepaschal

  Member

  Post count: 6

  This reply has been marked as private.
  April 14, 2016 at 3:18 pm #261514
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Sent

  – Kyle

  April 14, 2016 at 5:39 pm #261546
  creativebark

  Member

  Post count: 96

  Kyle, nothing is showing under apperances. How can I install manually the template you just sent me?

  April 14, 2016 at 6:19 pm #261556
  mikepaschal

  Member

  Post count: 6

  This reply has been marked as private.
  April 15, 2016 at 4:52 am #261598
  creativebark

  Member

  Post count: 96

  Kyle,

  Do you have instructions on how to manually upload the latest template using the link you sent me? Last time I did this manually it erased my previous settings.

  Thanks!

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  Posted in: Joyn