New Landing › How can we help? › Atelier › File Permission issues after update to v1.61 and theme to 1.71

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    Posted in: Atelier
  • September 2, 2015 at 3:15 pm #209784
    xdev
    Member
    Post count: 114

    I updated both the theme and swift framework to the latest versions and now I have this error in wordpress:

    File Permission Issues
    We were unable to modify required files. Please ensure that /home/***/public_html/wp-content/uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..

    Can you please advise?

    I was trying to update Go – Responsive Pricing & Compare Tables and Revolution Slider to the latest version. Updates cannot finish due to this error. What should I do?

    Swift Framework page has the error above. Should I presume it did not updated?

    September 2, 2015 at 3:17 pm #209791
    3969120a
    Member
    Post count: 159

    same @serenitycreams.com

    September 2, 2015 at 3:23 pm #209802
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi guys,

    Can you please try disabling any other plugins you have active, tested with latest Atelier + Swift Framework on our demo site and no permissions issues at all for us.

    – Ed

    September 2, 2015 at 3:27 pm #209809
    xdev
    Member
    Post count: 114

    I have no other plugins than the usual swift plugins that came with the theme ( I hate adding plugins )…and only one plugin ( Simple History) that did not came with the theme.
    Disabled…problem still there.

    September 2, 2015 at 3:28 pm #209810
    xdev
    Member
    Post count: 114
    This reply has been marked as private.
    September 2, 2015 at 4:03 pm #209833
    3t2409
    Member
    Post count: 45

    Same here.

    Deactivated ALL plugins, no permissions issues.
    Activated ONLY Swift Framework, permission issue exists. (Once deactivated, problem goes away)

    Here’s error, same thing.

    File Permission Issues
    We were unable to modify required files. Please ensure that /nas/wp/www/staging/****/wp-content/uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..

    September 2, 2015 at 6:06 pm #209874
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Seems this only happens in certain situations, if anyone can provide WP + FTP login info, we’ll get this looked into asap.

    – Ed

    September 2, 2015 at 6:10 pm #209876
    xdev
    Member
    Post count: 114
    This reply has been marked as private.
    September 2, 2015 at 6:18 pm #209880
    xdev
    Member
    Post count: 114

    PS: I did not have Redux Framework installed. Is it necessary for the theme to work?

    September 2, 2015 at 6:23 pm #209883
    terrysmith
    Member
    Post count: 48

    I have the same problem. Joining thread to receive updates…

    September 2, 2015 at 6:25 pm #209884
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Redux framework is included as part of the theme, in touch with their lead dev now.

    – Ed

    September 2, 2015 at 6:26 pm #209885
    xdev
    Member
    Post count: 114

    Strange…my website worked perfectly without it ( don’t know about the shop part though as I didn’t get into that just yet ).

    September 2, 2015 at 6:26 pm #209886
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @xdev – thanks for providing the details to check this.

    – Ed

    September 2, 2015 at 6:33 pm #209887
    xdev
    Member
    Post count: 114
    This reply has been marked as private.
    September 2, 2015 at 7:38 pm #209909
    3969120a
    Member
    Post count: 159

    Deactivated swift framework, and error message disappeared, and, as expected, broke the site:

    https://www.dropbox.com/s/lqfrl9p54ypvu9z/Screenshot%202015-09-02%2014.32.28.png?dl=0

    Updated & Reactivated the plug-in and, voila, site works again, and ERROR MESSAGE IS GONE!

    Thanks for the update!!!

    p.s. – when you have completed the bulk of these tweaks, you will have, by far, the best theme ever…

    David

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