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  Posted in: Cardinal
• June 22, 2015 at 12:01 pm #186939
  gdh1975

  Member

  Post count: 30

  I cannot save theme options since the last update.

  Shows this message….

  There was a problem with your action. Please try again or reload the page.

  I have de-activated all plugins but this did not help.

  Any ideas?

  June 23, 2015 at 9:48 am #187333
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  Can you post your site URL and login details for us to take a look?

  Thanks.
  David.

  June 23, 2015 at 10:14 am #187351
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
  June 23, 2015 at 11:40 am #187418
  David Martin – Support

  Moderator

  Post count: 20834

  Hey, that gives me a login failed, can you please check those details.

  Thanks,
  David.

  June 23, 2015 at 2:22 pm #187504
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
  June 23, 2015 at 2:35 pm #187508
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  You are getting an error in the javascript console.
  Can you make a quick experiment of disabling all plugins and try to save the theme options? Then activate everything again.

  Just to discard any possible plugin conflict.

  -Rui

  June 23, 2015 at 3:33 pm #187560
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
  June 23, 2015 at 4:02 pm #187574
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  I have saved your options fine, only after fully clearing my browser cache.

  Please try that and report back here.

  Thanks.

  June 23, 2015 at 8:07 pm #187695
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
  June 24, 2015 at 7:48 am #187773
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,

  Please use Firefox browser to check. Hope it should work.

  – Mohammad

  June 24, 2015 at 9:55 am #187827
  gdh1975

  Member

  Post count: 30

  It cannot be cache, I have not tried Firefox as requested (new install), safari on a brand new macbook (which had never logged into the site before) and chrome.

  All cannot save settings?! Please help this is driving me nuts.

  June 24, 2015 at 10:28 am #187847
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,

  I need FTP login detail to check in detail.

  Thanks 🙂
  With Best Regards
  Mohammad

  June 24, 2015 at 10:58 am #187884
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
  June 24, 2015 at 11:02 am #187891
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,

  Its not FTP. Your hosting provider will give this detail to you.

  -Mohammad

  June 24, 2015 at 11:11 am #187905
  gdh1975

  Member

  Post count: 30

  This reply has been marked as private.
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  Posted in: Cardinal