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  Posted in: Neighborhood
• October 27, 2014 at 11:55 am #123318
  n8-b

  Member

  Post count: 99

  Hi there,

  I have the latest versions of WordPress, Neighborhood and WooCommerce installed. Unfortunately new users are unable to create an account at the moment. Nothing seems to happen on submit.

  Thanks for the help,
  Nathan

  October 27, 2014 at 11:58 am #123319
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Can you please test this with TwentyFourteen enabled? Just so we can see if it is a theme issue or WooCommerce issue

  – Kyle

  October 27, 2014 at 12:13 pm #123328
  n8-b

  Member

  Post count: 99

  Hi Kyle,

  Just tested with TwentyFourteen enabled and I am able to register new users. I switched back to Neighborhood 1.94 and was unable to register a new user. It doesn’t seem to be submitting the form.

  Thanks,
  Nathan

  October 27, 2014 at 12:17 pm #123329
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok I’ll forward this to the developer so he can look into it

  Thanks for letting us know

  – Kyle

  October 27, 2014 at 4:18 pm #123455
  yita33

  Member

  Post count: 27

  Hello, yes, it didn’t work with v1.93 and still not working.
  I need a solution because I can’t lauch my shop without this functionality
  Can I change something like neighborhood/woocommerce/myaccount/form-login.php?

  October 27, 2014 at 4:25 pm #123457
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  I’ve forwarded this to the developer for you

  – Kyle

  October 28, 2014 at 9:17 am #123616
  adambrgmn

  Member

  Post count: 25

  This doesn’t work on my site either. Waiting for the developer to reply.

  October 28, 2014 at 10:59 am #123655
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  No problem

  October 29, 2014 at 7:05 pm #124254
  yita33

  Member

  Post count: 27

  I have updated to woocommerce v.2.2.8 and the problem is still there. New user registration is not working yet. Any solution?

  October 29, 2014 at 7:06 pm #124256
  creatorofstuff

  Member

  Post count: 313

  I, too, and watching this thread and waiting for a solution, as it also does not work on my site. 🙁

  October 30, 2014 at 4:33 am #124348
  kamarch

  Member

  Post count: 21

  I have this issue as well with the Cardinal theme.

  October 30, 2014 at 8:01 am #124369
  n8-b

  Member

  Post count: 99

  I just updated to Neighborhood v1.95 and confirm that this is still not working. New users can register in 2014 theme but not in Neighborhood, so this is definitely a theme issue.

  Please look into this ASAP. Without a functional user registration we will have to cancel a special shop offer we have scheduled for 31st October.

  Thanks

  October 30, 2014 at 11:03 am #124435
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @n8-b

  Can you enable wp-debug to true in the wp-config.php
  And can you also send admin credentials using the private reply option?

  -Rui

  October 30, 2014 at 11:34 am #124449
  n8-b

  Member

  Post count: 99

  Hi Rui – unfortunately I can’t do this for about 4 hours. I’m out of the office right now. Sorry.

  October 30, 2014 at 11:38 am #124453
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Ok. No problem.

  
  @creatorofstuff
  
  @yita33
  
  @adambrgmn

  Can any of you provide admin credentials and enable the wp-debug to true.
  If you sent it through private reply only the support team will see it.

  Since the problem seems to be common to all, the solution should also be common.

  Thanks.

  -Rui

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  Posted in: Neighborhood