Digital experiences for all disciplines
Forum Replies Created
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http://support.swiftideas.net/forums/topic/remove-new-label-from-products/
Find what the equivalent name is for the free badge and stick it in your css.
We have to pay a yearly fee to use Din Text Pro Regular via Fontdeck? That should be mentioned in the Theme description. An extra cost for anyone who wants to actually make the theme look like your demo.
How do we implement the “Din Text Pro Regular” font? I don’t see it in the font options.
I think if you do not enter a price or enter 0 as the price it will not show the ‘add to cart’ button
I have been playing with that but there is a bug though, when you uncheck the
“Full Width Centering: Apply to full width mode only. Centering vertically slide images.”
and save the slide then go and create/edit another slide, then go back to the original/other slide, the full width centering box magically is autochecked again.
When I go back to a different slide to edit it/add more layers that is when it shifts/doesn’t hold its top position anymore in published view.
I already had access to the latest rev slider and had it updated. The issue didn’t change.
This reply has been marked as private.This reply has been marked as private.Your response is bizarre, the troll would be you for posting:
“dejavu
August 3, 2013 at 1:24 pm
Still no response…shame.”I simply called out your troll. You still respond poorly and with immaturity, please reread the posts.
There is reason for user frustration; should swiftideas have waited until the theme was properly beta tested before releasing it? yes. Should they have included better documentation and video tutorials? yes.
Should users who purchase themes thoroughly go through the provided documentation and search through forum posts and themeforest comments for solutions? Absolutely, doing anything less is lazy and irresponsible.
Should we as customers who only spent $55 on a product expect 24/7 support? no.
“Really you have time to search out my posts? You are dismissed!”
Well when you are purposefully lying and unduly calling out a company’s support directly when their rules and regulations are stated on the same page as your posts, you yourself need to called out for misrepresentation. The shame lies with you.
Please, be more reasoned, patient and thoughtful in the future. Set a better example.
“Who are you and why do you even care?”
As I stated in the reply above “I am a user/customer just like you.” I care because in your misplaced entitlement for instant support you create an atmosphere for others to follow, disregarding the support expectations set by the theme designers. While all these theme designers & small firms most likely bend over backwards for their customers, they are a minimal workforce. We all know this, it is common knowledge. Hopefully they will make enough money with their themes to hire more support staff or designers.
Wordpress is still in its infancy really, the multitude of issues dealing with different webhosts, browser compatibility, plugin developers, security updates never makes for a smooth install for every user, and no one should ever expect it to. People are working very hard to make it happen though, and patience is needed.
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“I most certainly read through other posts to find my answers before even asking a question, thank you!”
These posts say otherwise, you do post questions before researching:
“dejavu August 2, 2013 at 11:10 am
I already resolved it, forget about it.”“dejavu August 2, 2013 at 6:29 am
Since the support here is not much, I figured it out myself by just setting the alt background to white for that area. There must be a glitch because it was set to not show and it was still showing. I resolved this issue myself!”“dejavu July 15, 2013 at 12:36 am
Nevermind, I found it!”etc.
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“I’ve also helped other customers with their questions and issues, did you notice that too?”
Good. Keep it up. We are a community.
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“When you pay for something and that includes support, I expect to get the support needed.”
Again, you have paid $55, you have not bought a house. Your support expectations should be reconsidered. Please tell me any other service/product you have paid $55 for and received the many hours and responses for.
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“Why don’t you mind your own business!!”
Please see above.
“Support Policy
We aim to respond to all posts within 48 hours (Monday-Friday)”Chill.
You have paid $55, you have not bought a house. Your support expectations should be reconsidered. I am not speaking for swiftideas at all, I am a user/customer just like you.
By reading your other posts it appears you do not read the provided documentation or search though already posted comments. Maybe it is best you hire someone to install these themes for you as you appear to be struggling a lot. It will save you a tremendous amount of headaches, stress and time. They can also teach you as they do it so you will learn reasoned solutions before posting.
This is money well invested. I put the time in to educate myself, of course I still have questions as wordpress is continuously developing itself exponentially. But I certainly do not expect a small company which clearly states in the right side panel of the page that:
“We aim to respond to all posts within 48 hours (Monday-Friday), We do also try our best to reply on weekends if we have time. Please be patient, we appreciate it :)”
And yet you reply with:
“Still no response…shame.”
You posted on a friday, then reposted one day later (the weekend). Clearly you cannot read. That in itself is shameful.
July 30, 2013 at 10:32 pm in reply to: Having Problems or Issues with XML Demo Content Upload? Try This Solution #13707WordPress WXR File Splitter (RSS XML)
trying this out.
/edit – it worked great.
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