Forum Replies Created

Viewing 15 posts - 151 through 165 (of 169 total)
1 2 3 … 10 11 12
  • Back to forum
    Posted in:
  • February 7, 2014 at 10:36 am in reply to: Very disappointed – no support at all #47274
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    February 7, 2014 at 8:31 am in reply to: Very disappointed – no support at all #47236
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    February 7, 2014 at 7:45 am in reply to: Very disappointed – no support at all #47210
    tynus
    Member
    Post count: 170

    Hi,
    I really think you guys have to think of a better support system. Each time that I reply on your support replies, I have to wait for 4 or more days to get the next response…. Since each time that I respond in this ticket/thread, I’m getting pushed back in the queue… This is not ideal…to say the least… Or is this not the case and am I just unlucky that it only happens to me?

    Allright, hoping for the best…

    1. When I use this php code that Ed has sent me, the whole layout is totally messed up… it’s a total mess.
    The width problem (see also this thread: http://support.swiftideas.net/forums/topic/width-problem-after-update/ ) arises, and it just looks horrible. So this is not the solution.

    But I wrote that already 5 days ago in this same ticket…please give me a solution, isn’t there a custom css for this to be able to get this woocommerce sidebar more narrow/less wide?

    Also it is not totally clear to me what I should do with this php file. I’ve tried two ways;
    I have uploaded it inside the child folder, then I’ve made a woocommerce folder inside the child folder and uploaded it there, but both ways are giving this problem with the layout.
    BTW: When I compare the original single-product.php file with the one that Ed has sent me, I notice that there are 163 lines in Ed’s file and 171 lines in the original single-product.php file. Maybe this helps?

    Anyway I’ve disabled it now, because this won’t work.

    There are more people who are having this same problem, see also: http://support.swiftideas.net/forums/topic/sidebar-width-3/

    2. So if I understand it correctly, the hight of a background image for the fancy header should be 330px or 290px (depending on using the subtitle), correct? What is the width for this background picture then?

    3. This custom css works, great! Thank you.

    Hope to hear from you today.

    Thanks

    February 3, 2014 at 9:48 am in reply to: Very disappointed – no support at all #46355
    tynus
    Member
    Post count: 170

    I’ve updated to version 2.0.1, width problem is gone, but I had to disable the single-product.php file you’ve send me inside my child theme. Since this totally messed up my site.

    I’d just like to have a custom css (if possible) to make the woocommerce sidebar on a single product page smaller (more narrow).

    Also still open:
    – Please also explain what the exact dimensions should be for a background picture in the fancy header.

    – The hight top/bottom padding of the fancy header, how can I make it less high, more narrow? Do you have a custom css for that, please?

    – Also just wondering; would it be possible to use the parallax video as a fancy header? Or is this not possible?

    Hope to hear from you soon.

    Thanks

    February 1, 2014 at 7:08 pm in reply to: WooCommerce Fancy Heading Background Image #46212
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    January 31, 2014 at 2:51 pm in reply to: Width problem after update #46021
    tynus
    Member
    Post count: 170

    Same problem with woocommerce pages that contain sidebar(s)…
    Would be nice to see an update soon to fix this

    January 30, 2014 at 1:40 pm in reply to: Very disappointed – no support at all #45813
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    January 30, 2014 at 12:56 pm in reply to: Very disappointed – no support at all #45805
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    January 30, 2014 at 12:29 pm in reply to: Very disappointed – no support at all #45798
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    January 30, 2014 at 11:39 am in reply to: Very disappointed – no support at all #45775
    tynus
    Member
    Post count: 170
    This reply has been marked as private.
    January 28, 2014 at 9:14 am in reply to: WooCommerce Fancy Heading Background Image #45207
    tynus
    Member
    Post count: 170

    It’s been a full day now, and nobody responded to my question….

    Can someone of support please respond?
    Thank you in advance

    January 27, 2014 at 4:47 pm in reply to: Widgets in menu #45076
    tynus
    Member
    Post count: 170

    Please check the documentation of Dante. It is there, you’ll need at least two or three levels inside your menu. So, NO…you don’t need to buy it seperately 😉

    Underneath the label (when you are making your menu or editing an existing one) you’ll see: “Custom Menu Options” right underneath you’ll see: “Custom HTML Column (within Mega Menu)” 😉

    Hope this helps

    (p.s.: I’m also just a customer…not a tech rep 😉

    Kind regards

    January 27, 2014 at 4:03 pm in reply to: Widgets in menu #45062
    tynus
    Member
    Post count: 170

    I got it! @hgregorio:

    Make a new page. Use the swift pagebuilder. Choose the “shop products mini” configure your preferred category and then switch of the pagebuilder to standard editor. Click in the “text” area and select the html code witch is there. And then place it inside the menu item where it says “Custom HTML Column (within Mega Menu)”.

    Hope this helps 😉

    Kind regards

    January 27, 2014 at 3:56 pm in reply to: Widgets in menu #45060
    tynus
    Member
    Post count: 170

    Please, do explain. Don’t understand this.
    Thanks

    January 25, 2014 at 3:35 pm in reply to: How to hide the “additional information” section #44669
    tynus
    Member
    Post count: 170

    Great, That worked!

    Thank you, Kyle.

    Kind regards

  • Back to forum
    Posted in: Reply To: How to hide the “additional information” section
Viewing 15 posts - 151 through 165 (of 169 total)
1 2 3 … 10 11 12