[tylerjms7]

Any thoughts on how that “display: none;” got there and how I can get rid of it permanently? I’m also not even sure where that is coming from but it is on the “<div class=”inside”>” somehow. Hope to hear from you soon. Thanks again.

[tylerjms7]

It’s me again. So I tried working with some stuff in my browser to no avail which got me thinking again that it wasn’t a browser issue. So I did some digging in the code on the website where the Swift Page Builder should be showing. I did a “inspect element” where the page builder should be and saw that it was indeed there it just wasn’t showing in my browser (problem2.png). So I looked down through the CSS and found a “Display: none;” code in the PHP somewhere (problem1.png). When I unchecked the box in Google Chrome I got this result (problem3.png). I could see the page builder and edit it until I reload the page and it starts all over.

[tylerjms7]

OK I’ve done a few more tests to figure out what is/is not working. I first tried accessing the website through my mac computer (different browser etc) and it still didn’t work. I then created a WordPress website on my hard drive and loaded a fresh copy of Pinpoint. In my google chrome browser the Swift Page Builder works just fine on the new website and still does not work on the original one. So it can’t be a browser issue and has to be associated somehow with the copy of the theme loaded on the original website. Which also is confusing since I already tried completely deleting the files and reinstalling them once before to no avail. I built this website for a client and now I cannot make changes because I create most of it in the swift page builder so I really need a solution to this major problem. Any suggestions or tests I can run would be appreciated.

[tylerjms7]

I’ve tried it on different computers and browsers and can’t get it to work. Is there some setting in my browser that I’m missing?

[tylerjms7]

Well that’s great, but why can’t I get it to work? No matter what browser I use it still doesn’t show up on my screen. I even re-installed my browser. What should I do next. It doesn’t do me any good if you can get it to work but I can’t lol.

[tylerjms7]

This reply has been marked as private.

[tylerjms7]

I tried clearing my cache (I use Google Chrome) and using a different browser (Firefox) neither worked. The swift page builder does not work on this website.