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  • April 22, 2016 at 2:41 pm in reply to: Update Problem #263262
    TriadGoodwill
    Member
    Post count: 43

    I am still getting the same problem. I took off all of my plugins and it’s still happening. I currently have 3 plugins active – only because they are essential to the site. These 3 weren’t causing any issues until now. Every other plugin I added back in caused the website to do the same thing. It usually lasts only a few minutes, but I don’t know why on Chrome it keeps kicking back into this weird format. This only started happening last week when I did the theme and WordPress updates. It is even happening with plugins that have been updated for compatibility with WP 4.5. I am really at a loss as to what to do here.

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    April 20, 2016 at 1:06 pm in reply to: Slider Revolution Updates #262746
    TriadGoodwill
    Member
    Post count: 43

    Thank you

    April 19, 2016 at 2:47 pm in reply to: Updating Theme on Website #262542
    TriadGoodwill
    Member
    Post count: 43

    Thanks

    April 19, 2016 at 1:17 pm in reply to: Update Problem #262524
    TriadGoodwill
    Member
    Post count: 43

    Okay. Thank you for your help.

    April 18, 2016 at 8:45 pm in reply to: Update Problem #262344
    TriadGoodwill
    Member
    Post count: 43

    Just updated chrome – still having issue (see attached)

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    April 18, 2016 at 8:05 pm in reply to: Update Problem #262334
    TriadGoodwill
    Member
    Post count: 43

    I will try updating Chrome and see what happens

    April 18, 2016 at 5:05 pm in reply to: Update Problem #262275
    TriadGoodwill
    Member
    Post count: 43

    This is still happening. It appears to be a Chrome issue. It is sporadic, so when you guys are checking, it seems like it is working fine, but I just had two other people on different computers and in different locations from myself tell me they had the issue (I didn’t ask – just made aware). This has only been happening since I updated the theme last week. Right now for me at 12:02pm EST, it is doing the same problem on Chrome, but not on the Microsoft browser. The issue also comes up when I am Incognito on Chrome. My colleague who mentioned the issue said she was on Chrome as well.

    Thanks

    April 18, 2016 at 2:15 pm in reply to: Update Problem #262175
    TriadGoodwill
    Member
    Post count: 43

    I cleared my cache and I am still having the problem. It goes in and out even though I have not been doing anything on the website. I did just update to the newest theme version as well and it is still doing it (see attached)

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    April 15, 2016 at 4:00 pm in reply to: Update Problem #261812
    TriadGoodwill
    Member
    Post count: 43

    I updated the Theme via FTP in addition to following your suggestions above and I am still having this problem. I am not seeing any additional updates in the update area. It has been popping in and out of showing up properly since yesterday, even when I am not doing anything.

    April 15, 2016 at 3:17 pm in reply to: Updating Theme on Website #261799
    TriadGoodwill
    Member
    Post count: 43

    I was able to access the FTP information and uploaded the new theme files. Is there anything else I need to do to connect the website to my new license code?

    April 15, 2016 at 2:45 pm in reply to: Updating Theme on Website #261785
    TriadGoodwill
    Member
    Post count: 43

    Okay thank you

    April 15, 2016 at 1:28 pm in reply to: Updating Theme on Website #261761
    TriadGoodwill
    Member
    Post count: 43

    Is there a way to do it without using FTP? I don’t have access to the files…

    April 15, 2016 at 1:23 pm in reply to: Update Problem #261758
    TriadGoodwill
    Member
    Post count: 43

    I do not see any more updates in the dashboard. I did clear my cache.

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