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Viewing 15 posts - 16 through 30 (of 14,094 total)
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  • in reply to: Swift Framework Plugin #331499
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    in reply to: Swift Framework Plugin #331498
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    in reply to: Page Title Background is missing #331491
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @msc-val

    It looks like you may have some files in a child theme, that are overriding files in the parent theme that have been updated?

    Please can you confirm if you have a child theme in place, and if so – which files you have overridden?

    Thanks,

    Ed

    in reply to: Extra Class isn't working? #331481
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @blacktrout

    Can you provide a link to the page where you’ve added this, so that we can check it?

    Thanks,

    Ed

    in reply to: youtube video in swift slider background? #331480
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi BR,

    Sorry for the delay. We use Amazon web services. Would highly recommend, not too expensive and very quick.

    Ed

    in reply to: slider revolution below menu #331474
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @comsud

    Can you provide a link for us to check?

    in reply to: Site speed issues #331473
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for letting me know – will definitely check it out!

    Ed

    in reply to: Site speed issues #331467
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @catalin

    Wow – I’d be very interested to hear who you went with, and also glad that your issue has been resolved.

    Ed

    in reply to: disable breadcrumps in shop page #331465
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please use this CSS instead:

    
    .post-type-archive-product .page-heading-breadcrumbs.fancy-heading #breadcrumbs {
    display: none;
    }
    .post-type-archive-product .page-heading.fancy-heading {
    height: auto!important;
    }
    .post-type-archive-product .page-heading.fancy-heading .heading-text {
        margin-top: 0!important;
        top: 0;
        opacity: 1!imporatnt;
        padding: 50px 0;
    }

    Thanks,

    Ed

    in reply to: Site speed issues #331462
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @catalin

    Definitely not trying to argue here – doing anything but making our theme as fast as we can would be counter-productive. Anything that we can replicate and investigate, we’ll be happy to resolve.

    We tested your method, to the point, and again got 0.28s. Tested a few more times, including incognito, and also 0.28s. I appreciate you are seeing this, and I wonder why – maybe because of your region?

    At the end of the day the theme uses more database calls and php that a default WordPress theme because it provided extra features and options. Unfortunately all that does come at the cost of a certain amount of speed over a basic theme.

    Ed

    in reply to: Customer account menu header #331459
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Apologies for that, go to Theme Options > Header Options, then disable this option:

    You’d need to modify template files in order to add items to that menu – we can provide a quote for this if you don’t feel comfortable doing it yourself.

    Thanks,

    Ed

    in reply to: Site speed issues #331458
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @catalin

    We’ve already responded to you on this via email – again, not sure how you were seeing 1.6 seconds, but this simply isn’t true. We’ve checked multiple pages on our site and all are milliseconds, not seconds. Please stop spreading false information.


    @PictureItKids
    – please take other comments with a pinch of salt. We’d highly recommend using wpengine – we have used them for years and have had nothing but great things from them.

    Thanks,

    Ed

    in reply to: Two issues with with setting up. #331457
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem, happy to help.

    Ed

    in reply to: Google Maps Mobile Bug #331456
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Trelam,

    On mobile, we don’t provide scroll within map support, as otherwise the touch event gets caught, and doesn’t allow the user to scroll past the map.

    Hope that explains it – please let us know if you have any more concerns.

    Ed

    in reply to: Site speed issues #331445
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Shared hosting – if so, this is the reason for the performance. Unfortuantely, shared hosting simply doesn’t cut it for premium WordPress themes.

    Ed

Viewing 15 posts - 16 through 30 (of 14,094 total)