[OrganifiedBeautyBox]

Hi Rui,

I don’t understand, doesn’t your theme uses Woocommerce?

The reason I bought this theme is because for my ecommerce store. So I am not sure why it doesn’t work with your theme now. It works before?

Thanks

[OrganifiedBeautyBox]

Hi Ed,

Sorry for the late reply, I’ve been away.

I’ve enable the default theme – Twenty Sixteen and the error still occurs. See screen shot.

When I revert back to Atelier Theme, and tried again the error still exists, but this time is show something else, see screen grab attached.

Are you be able to pin point the problem here?

Have you came across this issue?

Please resolve this asap, receive some voice messages from customers unable to order online.

Thanks.

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[OrganifiedBeautyBox]

Hi Ed,

Are you saying that we need to build from scratch our website from a default theme to see it works?

We don’t have the time to do that.

I don’t what you mean by using the default theme.

Can you elaborate what you mean by can’t replicate? Don’t you have access to our log in?

I will be away with no reception. I will get back to you soon.

Thanks for assisting us.

[OrganifiedBeautyBox]

PS. See another attached screen grab.

Thanks.

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[OrganifiedBeautyBox]

Hi David,

I have disable all plugins except Atelier and run the updater but still no progress.

I tested several products and the error still occurs.

So this means the plugins is not the issue, so reactivated back up again.

I have attached a screen grab of WooCommerce stating, the template in the theme is outdated so not sure if that brings up anything.

I have already attached my details for log in, possible your support team go in and have a look it’s quicker this way.

Thanks.

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[OrganifiedBeautyBox]

Ps. This is when it’s on mobile.

Also

2) How do you get the quote as in this link http://swiftideas.com/elements/quotes/

I can’t seem to get the Pull Quote with the colour line as seen in the demo.

Thanks.

[OrganifiedBeautyBox]

Thank you David,appreciate your help.

I have stumble upon another issue please see below:

1) I use the justified option within the text editor, for some reason it given me too much spacing between each word. Please see image. Is there a way that I can reduce the spacing that make it look a lot better?

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