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  • OneLineStudio
    Member
    Post count: 22

    Hello again!

    So I’ve had another developer be able to resolve some of the issues but there is now a problem with the testimonials sliders.

    If you look at the image mobile_latest you’ll see that the testimonials slider is for some reason overlaying on top of the items below – again on iPhone 5 screen size and Samsung galaxy S3 screen size this occurs.

    Now I’ve tried to resolve by putting padding in BUT this is not a good solution and I don’t understand why it’s happening anyway as it didn’t used to do this!

    By putting padding in you’ll see it is not a workable solution because it makes a HUGE gap on the home page between the top testimonial slider and the client logos slider below. http://www.onelinestudio.co.uk/

    Please can you let me know a solution to get this testimonials slider behaving normally.

    Thanks kindly
    Helen

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    OneLineStudio
    Member
    Post count: 22

    Can you explain what this was supposed to do as it hasn’t fixed anything? I’m really frustrated with this them and how so much of it is not mobile responsive at all really. Even the headers look terrible on mobiles. Is is possible to get in touch by email to a developer and see if there is anyway of customising because all the solutions I’ve been given so far seem to either have a knock on effect which makes something else not work or the solution doesn’t work.

    Many thanks for your time
    Helen

    OneLineStudio
    Member
    Post count: 22

    Really sorry to bother you with this again but still the issue with

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    hasn’t been resolved with any of this code. It seems certain things have a knock on effect on others. Basically I want users on a mobile to be able to see the play button which is overlaid on top of the slider. I would have thought with the theme being mobile responsive that it would do this but it doesn’t seem to work at all. Please can you advise how to do this without impacting anything else?

    Many thanks
    Helen

    OneLineStudio
    Member
    Post count: 22

    Thanks so much Mohammad the code you provided has fixed the first problem but still the issues mentioned in previous mail are happening?

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    * img0626 is testimonials page http://www.onelinestudio.co.uk/testimonials/
    problem here is the text slips into the bottom of the boxes – have tried several ways around this and no avail?

    Also there seems to be a problem with the facebook link in the footer. It works fine and connects to facebook if I select it on a laptop or PC but on MOBILES it does not work. Please advise?

    Many thanks
    Helen

    OneLineStudio
    Member
    Post count: 22

    Hi Mohammad,

    Thanks for your time with this..

    Ok so image img0624 is my homepage http://www.onelinestudio.co.uk/
    * Inserting the custom code you provided fixed the original problem of the text ‘We work with…” not being mobile responsive, but that repair code has caused a new problem with the top sliders. Please see image *img0630 attached. This is now happening on every page where the text overlay on the slider slips down into the bottom of the image. This didn’t happen before we inserted the custom code from reply Mohammad – SUPPORT
    July 24, 2015 at 8:23 am #197336

    * img0625 is also my homepage http://www.onelinestudio.co.uk/
    The problem in this image is the play button can’t be seen (top overlaid onto slider)

    * img0626 is testimonials page http://www.onelinestudio.co.uk/testimonials/
    problem here is the text slips into the bottom of the boxes – have tried several ways around this and no avail?

    Thanks for your advice issue is occurring on mobile iPhone 5 mostly

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    OneLineStudio
    Member
    Post count: 22

    Hi Mohammed,

    thanks so much for a quick reply. The code solution seems to have worked for the -we work with..- text but not for the issues described in images IMG_0625.png IMG_0626.png which I attached… any thoughts?

    Many thanks
    helen

    OneLineStudio
    Member
    Post count: 22

    Hi I’m having issues with mobile responsive too http://www.onelinestudio.co.uk on iPhone5

    Homepage – my video play button doesn’t show
    1

    Homepage – long title doesn’t respond just cuts off

    2

    Testimonials page – text cutting off the animated boxes

    3

    Really not sure how to resolve or why this is happening please can you explain/help

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Viewing 7 posts - 16 through 22 (of 22 total)