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Viewing 6 posts - 16 through 21 (of 21 total)
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  • in reply to: Page load time #137051
    karebou
    Member
    Post count: 21

    Dear support

    It wasn’t my host as Kyle kept insisting. It was the Google fonts. I disabled them and now the site loads fine.

    I’m annoyed by the support I have received on this issue and I will be placing feedback on Themeforest to refect that. Kyle in particular seems to give unsupportive feedback…not only on my issue but with other ones throughout the support forum. I was going to purchase your Cardinal theme as well but after this experience I will look elsewhere, which is really a shame because I felt that your Swift page builder was the best page builder I’ve worked with so far.

    in reply to: Page load time #136507
    karebou
    Member
    Post count: 21
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    in reply to: Page load time #136395
    karebou
    Member
    Post count: 21

    Hi Mohammad,

    I removed the slider completely but it didn’t affect the speed. I’m still convinced there is a script that’s loading everything at one time but I don’t know where to look for it.

    Cheers,
    Karen

    in reply to: Product variation issues (Neighborhood) #136120
    karebou
    Member
    Post count: 21

    Hello again,

    I have sorted most of my previous issues with product variations except a couple. The product variation images do not appear on the product page. Is it necessary to use the product gallery instead? If so how can I map the images to the colour of the item? There is still the issue of not all of the variations showing up if they are added to the product gallery as the slider skips by the ones in the middle.

    Cheers,
    Karen

    in reply to: Page load time #136073
    karebou
    Member
    Post count: 21

    Just to follow-up…I disabled all of the plug-ins and removed all of the demo pages and images but the pages still hang. It takes about 5 seconds for each page. Is there a script that is pre-loading everything before displaying?

    in reply to: Page load time #136043
    karebou
    Member
    Post count: 21

    I installed WP Super Cache however it didn’t make a difference. Did you look at the site? Seems weird on the home page that the revolution slider appears before anything else loads.

    I also think it’s a bit easy too blame the host. I am currently running 15 websites with the same host, three of which are running Woocommerce so I find it hard to believe that that’s the issue.

Viewing 6 posts - 16 through 21 (of 21 total)