[juliewaterhouse]

No worries. Glad it’s finally sorted and thanks again for your help.

[juliewaterhouse]

Yay! It’s working. Thank you for your time on this.

The fix you added — will it be rolled in to a future release? How will I know when it’s safe to update the theme again?

Thanks again.

[juliewaterhouse]

This reply has been marked as private.

[juliewaterhouse]

This reply has been marked as private.

[juliewaterhouse]

Thanks, Rui.

I replaced the tabs.php file.
The problem was still there.
I re-saved all the tab titles through the page builder.
The problem was still there.
I switched to the classic editor, and the tab ids are actually correct in the code. As soon as I view the live page, though, and hover over a tab, I can see that it’s picking up the wrong link (hover shows #213 instead of #week1, and link does not work).

If you won’t get chance to fix this for a while, is the best plan to go back to an old version of the theme (3.3.32 seems to work) until you can fix this? Will that cause any other issues since I’ve now upgraded WP to the latest 4.7.4?

[juliewaterhouse]

Could I get an update, please? I have a client holding off on a launch until this is fixed. FYI, I have tried with the new 3.3.42, and it’s still not working.

Thanks.

[juliewaterhouse]

It’s the same version number (Version: 3.3.41) as the one I downloaded through the WP Dashboard. And unfortunately, it doesn’t work.

Is it possible that the problem with tabs that you just fixed doesn’t address the issue I’m having? Could you take a closer look at the details, and see whether you think your current code should work with the rather unusual scenario I describe? I’ve tried three different versions now, all that you say have your tabs fix in, but none of them has addressed this particular case.

v 3.3.32 does work. Did your fix in the tabs area revert back to the same code as 3.3.32, or were there additional changes that could have broken this quite specific use case?

Thanks!

[juliewaterhouse]

Sorry, I spoke too soon. Because I had updated to the version suggested in the support thread (https://www.dropbox.com/s/qic8ojpdca89apz/dante.zip?dl=0), I didn’t see any updates available in the Dashboard, so I grabbed the one from the Envato marketplace. That was only v3.3.32, however. I tested with that, and it worked fine. That’s when I reported that everything looked good.

However, I then saw there was an update available through WP to v3.3.41. When I updated to that, my tabs broke again.

I gave a pretty specific description of what was happening earlier in thread when I first opened it.

(I’m now at WP 4.7.4)

[juliewaterhouse]

Thank you. The latest version worked.

[juliewaterhouse]

Yes, I tried in a completely different browser to make sure it wasn’t cached.

What do you mean by the link “not working?” You do have to be logged in first, as it’s a member-only protected page. I just tried, and the links are working for me.

The link should be:
http://programs.biancaschaefer.com/love-your-body-again-fitness-program/
or
http://programs.biancaschaefer.com/the-love-your-body-again-fitness-program-no-bonus/

Thanks!

~Julie

[juliewaterhouse]

I tried the new theme version. No change to the behaviour.

[juliewaterhouse]

Thank you so much! It is now working for me too. I really appreciate your help.

~Julie

[juliewaterhouse]

This reply has been marked as private.

[juliewaterhouse]

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[juliewaterhouse]

The error log has only one old entry from 10 days ago:
1467657297: /hermes/bosnaweb01a/b1393/ipg.capricorniairecom/ssv3_payload_extractor-03RbYf2pW1.php startup

There are no new entries after trying to use the Swift Builder with CF7 active.