New Landing How can we help? Themeforest Theme Support Dante possible bug with tabs and id="xxx"

Viewing 11 posts - 16 through 26 (of 26 total)
  • Posted in: Dante
  • #322630
    juliewaterhouse
    Member
    Post count: 37

    Thanks, Rui.

    I replaced the tabs.php file.
    The problem was still there.
    I re-saved all the tab titles through the page builder.
    The problem was still there.
    I switched to the classic editor, and the tab ids are actually correct in the code. As soon as I view the live page, though, and hover over a tab, I can see that it’s picking up the wrong link (hover shows #213 instead of #week1, and link does not work).

    If you won’t get chance to fix this for a while, is the best plan to go back to an old version of the theme (3.3.32 seems to work) until you can fix this? Will that cause any other issues since I’ve now upgraded WP to the latest 4.7.4?

    #322634
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This is very strange since the initial problem was that when we switched from the Page Builder to classic editor.
    I copied that page content to my Dante version and it works fine.

    Check the final url in the left bottom corner of this screencast
    https://www.dropbox.com/s/d8b1vyfrzmmrxhe/Screen%20Capture%20on%202017-04-27%20at%2022-42-10.gif?dl=0

    Can you provide me ftp access to confirm if the tabs file was correctly pasted and if necessary upload my entire Dante Version so I can try to sort this tomorrow morning.

    Thanks

    -Rui

    #322730
    juliewaterhouse
    Member
    Post count: 37
    This reply has been marked as private.
    #322741
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #322751
    juliewaterhouse
    Member
    Post count: 37
    This reply has been marked as private.
    #322755
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #322758
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s working now. But it’s very strange why it worked in mine.

    What I did previously only affected the id’s generated in the admin so I needed to apply the same changes when rendering the tabs shortcode in the frontend.

    Check if it’s ok.

    -Rui

    #322763
    juliewaterhouse
    Member
    Post count: 37

    Yay! It’s working. Thank you for your time on this.

    The fix you added — will it be rolled in to a future release? How will I know when it’s safe to update the theme again?

    Thanks again.

    #322770
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. It will be included in the next update so you don’t have to worry with that.
    Will send now those changes to my head developer.

    Sorry for all this back and forward but it seems they were all different issues.

    -Rui

    #322789
    juliewaterhouse
    Member
    Post count: 37

    No worries. Glad it’s finally sorted and thanks again for your help.

    #322791
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.

    -Rui

Viewing 11 posts - 16 through 26 (of 26 total)

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