New Landing How can we help? Themeforest Theme Support Neighborhood Wrong username/password on Login = 404 page

Viewing 6 posts - 1 through 6 (of 6 total)
  • #14843
    n8-b
    Member
    Post count: 99

    Hi there,

    Is the theme’s default behaviour for an invalid username or password on the login page to redirect to the 404 page? Is there a way to show a ‘wrong username/password’ message instead?

    Thanks,
    Nathan

    #14936
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey there, that should not be controlled by the theme at all – does it happen as well if you use the default theme?

    Cheers

    #15174
    n8-b
    Member
    Post count: 99

    OK, thanks for the reply. It also happens with the main (parent) Neighborhood and Twenty Twelve themes activated. I’m not sure what could be causing this. If you can think of anything, please let me know.

    Thanks Melanie.

    -Nathan

    #15547
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Nathan,

    I’d recommend deactivating all the plugins you have installed, if that doesn’t help, contact your hosting company and see if they can find anything out from the error log they should have.

    Good luck!

    #15609
    n8-b
    Member
    Post count: 99

    Hi Melanie,

    Thanks for the reply. I’ve finally found the culprit. There’s a conflict between WooCommerce and the WP Download Manager plugin on the login page. I’ve contacted the plugin developer about this. If I find a fix, I’ll post it here in case others are in the same boat.

    Thanks,
    Nathan

    #15810
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic, thank you!

Viewing 6 posts - 1 through 6 (of 6 total)

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