New Landing How can we help? Themeforest Theme Support Flexform WooCommerce sidebar disappeared after update

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Flexform
  • #3694
    Charlie999
    Member
    Post count: 92

    Hi
    After updating to version 1.3 the WooCommerce pages don’t show any sidebars anymore. It changed the sidebar settings to none after update and now it’s impossible to get the sidebars back.
    Regards, Charlie

    #3748
    Charlie999
    Member
    Post count: 92

    Update to my previous post.
    The sidebar is missing from all product pages. On single procuct pages the sidebar is there. No new plugins has been installed. Existing plugins has been deactivated one by one and all of them at same time with no success.

    #3749
    Charlie999
    Member
    Post count: 92

    Second update
    The sidebar which is showing on the single product pages is also wrong, it only shows sidebar one, and can not be changed to any other sidebar.

    #3928
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Charlie,

    Can you please privately reply with a link to the site and the WP admin login, so I can try to debug and see if there’s an update needed for this possible bug?

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #3990
    Charlie999
    Member
    Post count: 92
    This reply has been marked as private.
    #4111
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
    #4114
    Charlie999
    Member
    Post count: 92

    Hi Ed
    It’s ok, i understand that such can sometimes happen and I was not running my site for public yet. But i’m gonna switch back to this theme, i just love it. This theme will fit excellently to offer customers, they will very soon learn how to administer it themselves. I tried a different theme and was reminded once about the difference between them and Flexform.

    About that WooCommerce fix, can you send it to me before next theme update?

    #4320
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you enjoy using Flexform, and that it’s so evident between us and other themes.

    Here’s a link to a pre-release of the next version with the WooCommerce fixes – http://cl.ly/OqOK

    – Ed

Viewing 8 posts - 1 through 8 (of 8 total)

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