New Landing How can we help? Themeforest Theme Support Uplift Woocommerce My Account

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Uplift
  • #266675
    maike
    Member
    Post count: 81

    Hi,

    I some questions concerning the “My Account” section:

    1. When I click on the icon it is shown as a popup by default. Can I switch this to show the my action section on a “normal” site?
    2. In former themes you had the option to add text to the “register” section. I am missing this in Uplift.
    3. When you hover over the account icon when logged in, it shows a menu by default. How can I change this? We sell digital products and don’t need the “Track your order” menu item.
    4. It would be nice to have an option for a dedicated My Account menu and sidebar for the My Account page. I think I saw this in some of your other themes.

    Many thanks ๐Ÿ™‚
    Maike

    #266826
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    I will forward this to the developer for you to see if he cant assist

    – Kyle

    #266933
    maike
    Member
    Post count: 81

    Great! Thanks a lot ๐Ÿ™‚

    #267090
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey @maike

    We are currently prepping for the WooCommerce 2.6 update, where they have changed it up to have a left sidebar by default (maybe they saw our earlier themes and decided to use that!). So the left sidebar will be there by default. We’ll look at adding the account text again.

    Are you using a child theme? If so, we can provide code to override the aux modal.

    If you don’t need the track order menu item, when we provide the next update you can hide with:

    .account-item .track-order-menu-item {
    display: none;
    }

    – Ed

    #267188
    maike
    Member
    Post count: 81

    Hi Ed,

    that’s good news ๐Ÿ™‚ thanks for the quick Feedback!

    Do you also have some information on the Sign In Popup? Would it be possible to switch to a “normal” sign up page?

    The Problem is that the Popup doesn’t work properly with Woocommerce Germanized Plugin (which is necessary to fulfill German Law). The Plugin adds a ckeckbox to the register section (above the button) where customers have to approve that they want to register and have read the privacy information, but for some reason the checkbox does not appear where it should. It appears in the upper left corner instead ๐Ÿ™

    Many thanks and a nice day!
    Maike

    #267205
    maike
    Member
    Post count: 81

    I’ve added a screenshot to make it clearer…

    Attachments:
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    #267320
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey @maike,

    We just fixed the signup modal issue for the next update:

    Would you still prefer a way to load the normal account page?

    – Ed

    #267413
    maike
    Member
    Post count: 81

    Hi Ed,

    wow – that’s quite a support ๐Ÿ™‚ awesome!

    What I like about the normal account page is that there is an option to add some copy for new customers why they should register. On the other hand the modal is really handy and more “state of the art”. So I think it would be nice to have the possibility to choose whether it is a modal or the normal page.

    Best regards!
    Maike

    #267490
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Maike,

    Will see what we can do for the next update.

    Thanks,

    – Ed

    #267491
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Maike,

    Will see what we can do for the next update.

    Thanks,

    – Ed

    #267521
    maike
    Member
    Post count: 81
    This reply has been marked as private.
    #267626
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #323269
    encastillor
    Member
    Post count: 33

    Hi, I have an eCommerce and when my clients register, when they’re supossed to go to the “my-account” page it takes them to the “about” page.

    If they want to reset the password because they forgot, it takes them again to the “about” page. I don’t have the my-account page, should I create it?

    How should I create the forgotten password page. Can you help me with this beginners issue?

    I also would like to have the “Sign In” and “Register” sign in spanish, is it posible?

    Thanks a lot.

    #323327
    David Martin – Support
    Moderator
    Post count: 20834

    1) Have you correctly run the WooCommerce installer? If you skipped the wizard or want to re-install the WooCommerce pages, go to WooCommerce > System Status > Tools and use the page installer tool.

    2) Yes, you can translate the theme here: http://www.swiftideas.com/knowledgebase/translating-the-theme-using-poedit/

    Please create a new thread if you encounter further questions.

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