New Landing How can we help? Themeforest Theme Support Dante WooCommerce image sizes

Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Dante
  • #70750
    Brentnauer
    Member
    Post count: 65

    Hi there,

    I’m trying to port a site to Dante and I’m having issues with the product listings not having the same thumbnail size.

    I’ve followed the settings in this KB article (http://support.swiftideas.net/knowledgebase/product-image-quality/) and even toggled on hard cropping for thumbnails in the media settings, but the problem persists.

    What am I missing?

    #70752
    Brentnauer
    Member
    Post count: 65

    I’ve also regenerated thumbnails.

    #70793
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you post up your website URL? We’ll see what we can find from there!

    Cheers

    #70816
    Brentnauer
    Member
    Post count: 65
    This reply has been marked as private.
    #71436
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please ask your hosting provider to enable GD image or Image Magik extension and let me know your feedback .

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #71529
    Brentnauer
    Member
    Post count: 65

    It already is.

    #71557
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I see that you uploaded different size images so please upload always same size images to look equal.
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #71564
    Brentnauer
    Member
    Post count: 65

    Isn’t that what the hard cropping option is for? You even have it documented in the KB:
    http://support.swiftideas.net/knowledgebase/product-image-quality/

    Making it NOT hard cropped and regenerating the thumbnails obviously screws everything up even worse, while marking them as hard croped and regenerating thumbnails alleviates some of the issue. However, the the images are obviously not being cropped consistently.

    I don’t think this is an issue with my image sizes, and fixing it shouldn’t require editing every single one of my product images by hand and re-uploading.

    #71583
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please make sure that image size should not below of 540×720 to hard crop perfectly . If image is 240×300 wide so how can we make it 540×720 wide ?
    Thanks

Viewing 9 posts - 1 through 9 (of 9 total)

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