WOOCOMMERCE: CART_ AND CHECKOUT_Pages ISSUES

[eccesso]

Hi,
I’m having issues with the WooCommerce Cart- and Checkout-pages. See attachments.
Setup: Cardinal shoptheme 5.
I’ve setup both pages from Woocommerce settings, and can’t expose the pages as they should.
Clicking CART-link in Main-menu left – it takes you to the Cart-page, but if I click menu “PROCEED TO CHECKOUT” in Mainmenu (left)- I come to an empty page. See attachment 2. Other times – depending on which page I’ve chosen from Woocommerce settings – it takes me to either “cart-2” or “checkout-2” – as it seems that during installation – the installation proces has generated two cart-pages and two checkout-pages. Cart and Cart-2, Checkout and Checkout-2. Why is this so, and is this referring to a correct installation?

Further more – when I click “E-mail customer care” and “Returns & exhange” – it only sometimes reveals the content, which has been inserted in Woocommerce Options. Only sometimes – depending on which link I click in the Mainmenu or click the link on Cartpage – Proceed to Checkout.
I’ve tried to install the theme two times, both times in a new and clean SQL_base, but the issue still occurs in an unpredictable way?
Could you assist me with these issues?

Best regards…_eccesso

Attachments:

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[Rui Guerreiro – SUPPORT]

Hi,

In first place you should delete the extra Woocommerce pages. Delete those with the “-2” in the end of the slug and try again and let us know the result.
Also clear any cache you may have.

Can you also provide as a link to your website? Probably will need admin access later.

Thanks.

-Rui

[eccesso]

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[eccesso]

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[eccesso]

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[Rui Guerreiro – SUPPORT]

Can you provide your website url and some admin credentials?
Please send it through private reply.

-Rui

[eccesso]

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[eccesso]

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[Rui Guerreiro – SUPPORT]

Hi,

I don’t have any problems in sharing you my IP address, I was just away from the computer when you replied.
No problem, I will assign this topic to my colleague Mohammad.

-Rui

[eccesso]

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[Rui Guerreiro – SUPPORT]

No problem.
-Rui

[eccesso]

Hi, A reminder…….

Do you intend to address this ticket to Mohammad? I haven’t heard anything from him yet, even though you said that you would pass the ticket to Mo: OCTOBER 7, 2014 AT 11:41 PM
Reminding you that Swiftideas usually provides support due to their service policies: We aim to respond to all posts within 12 hours (Monday-Friday), but in some cases this may slip to 24-48 hours. We work on the oldest topic first, so adding a new comment will take you to the back of the queue. We do also try our best to reply on weekends as often as possible.

This ticket was placed: OCTOBER 4, 2014 AT 3:21 PM – and isn’t solved yet!

_eccesso

[Mohammad – SUPPORT]

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[eccesso]

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[Mohammad – SUPPORT]

Hi,
I will wait for your reply.
Thanks
Mohammad