WooCommerce 2.1 Compatibility

[zeusxf]

I still have no solution from you guys, if I have no solution for my problem today, I will have to ask for my money back, I need to start selling now. It is a shame that you sell your theme as a shop theme and the very problem it has is with adding products to the cart. If that is the case I don’t want to go any deeper and find more problems when customers want to buy my products, I would rather get my money back and find another theme.

Please let me know, I really need a solution today.
Thanks.

[Mohammad – SUPPORT]

Hi,

@zeusxf – I tried many times but i am not able to login your website. Please go to Admin -> Theme Options -> Woocommerce options -> Disable catalog mode. I need correct admin login detail to resolve this issue.
Thanks
Mohammad

[Copenhagencakeshop]

Hi!

I guess this is the right place to post the issue with my webshop (copenhagencakeshop.com).

There’s two cart/checkout areas on the cart page. Please see attached screenshots of how it looks on the same page or try adding a product and go to the cart.

As stated on the WooThemes support site it’s a theme related error. I hope you can help me out!

https://support.woothemes.com/hc/en-us/articles/204314075-I-see-two-Proceed-to-checkout-buttons-and-or-two-checkout-payment-forms

BR,
Patrick

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[Mohammad – SUPPORT]

Hi,

@Copenhagencakeshop – Are you using latest version of woocommerce plugin?
Thanks
Mohammad

[Copenhagencakeshop]

Hi Mohammad

Yes, everything is updated – including WP, the theme and Woocommerce.

BR,
Patrick

[Mohammad – SUPPORT]

Hi,
When did you get this issue first time?
Thanks
Mohammad

[Copenhagencakeshop]

I just discovered it yesterday, but maybe it’s been there longer. I just made a routine check of how our checkout process was doing and then I saw the duplication.

BR,
Patrick

[Mohammad – SUPPORT]

Hi,
Woocommerce last a new version yesterday so we are preparing new upgrade of theme to comapatible with woocommerce. You can downgrade woocommerce. Download woocommerce 2.3.7 here https://github.com/woothemes/woocommerce/archive/2.3.7.zip and upload it through FTP software. Login to your hosting throught FTP or Hosting Panel , Browse to wp-content/plugins. You will see woocommerce directory. Replace existing woocommerce directory with your extracted woocommerce

Thanks
Mohammad

[Copenhagencakeshop]

Thanks, Mohammad.

Will your new upgrade of the theme “erase” the dublication because then I will maybe wait for it?
Maybe you have a estimated release date of your upgrade?

Thanks,
Patrick

[Mohammad – SUPPORT]

Hi,
It will release shortly within this week.
Thanks
Mohammad

[gregpab]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

@gregpab

Can you try to disable all plugins except Woocommerce? clear the browser cache and try again.

-Rui