New Landing How can we help? Themeforest Theme Support Neighborhood WooCommerce 2.1 Compatibility

Viewing 15 posts - 256 through 270 (of 327 total)
  • #151097
    wakinggiants
    Member
    Post count: 2
    This reply has been marked as private.
    #151170
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Didn’t found any problem. Maybe just cache in your browser.
    Try to clear it and also try in a different browser/computer.
    https://www.dropbox.com/s/2ft7pxswczptt7q/add_to_cart_issue.png?dl=0

    -Rui

    #151216
    iamlard
    Member
    Post count: 45

    Hi,

    I’ve just updated to Woocommerce 2.3.4 and noticed that, while the product images etc seem to be fine, there’s an extra purple ‘Proceed to Checkout’ box on my site, below the normal one, and at the checkout, when selecting debit card, i’m unable to input any card details to place an order.

    My site is http://www.cloudsandcurrents.com and specific links are http://cloudsandcurrents.com/cart/
    and
    https://cloudsandcurrents.com/checkout/

    I also have error messages on my Dashboard about outdated template bundles. Could this be something to do with the issues above or is it plugin-related?

    Thanks!

    #151219
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please downgrade WooCommerce to 2.3.3 as the theme does not yet support 2.3.4

    – Kyle

    #151221
    iamlard
    Member
    Post count: 45

    Hi Kyle,

    How do I downgrade?

    Thanks!

    #151223
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Here: https://wordpress.org/plugins/woocommerce/developers/ download 2.3.3 and upload to your site

    – Kyle

    #151225
    iamlard
    Member
    Post count: 45

    Thanks Kyle,

    Do I need to delete the 2.3.4 Woocommerce plugin that I already had on the site before I upload the new 2.3.3? I’ve just had a plugin failed message on upload.

    #151228
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes

    – Kyle

    #151229
    iamlard
    Member
    Post count: 45

    Hi Kyle,

    Thanks! I’ve just downgraded to 2.3.3 but still getting the errors mentioned previously. No drop down box to input card details at the checkout and the large purple ‘proceed to checkout’ button below our normal one at the cart stage. I’ve attached a screengrab of the input card details issue. I’ve deleted the addresses etc and Javascript is enabled in the browser. Normally there’d be a drop down box once you’ve selected debit card as a payment.

    Any ideas?

    Attachments:
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    #151314
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Looks like you’ve got a JS error on the page – won’t be an issue with the theme, more likely a plugin issue or hosting. Check the browser console to see if anything shows which could help to point to the cause.

    – Ed

    #152116
    alig2121
    Member
    Post count: 46
    This reply has been marked as private.
    #152118
    alig2121
    Member
    Post count: 46
    This reply has been marked as private.
    #152128
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great.
    -Rui

    #153200
    RomanKV
    Member
    Post count: 6

    Hello.
    After I installed this theme I have next error box:


    Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance. You can review the System Status report for full details or learn more about WooCommerce Template Structure here.

    System Status Hide this notice”

    What should I do to fixed this bug ?

    Thanks.

    #153206
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @RomanKV

    What is your Neighborhood version and Woocommerce version?

    -Rui

Viewing 15 posts - 256 through 270 (of 327 total)

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