New Landing How can we help? Themeforest Theme Support Neighborhood WooCommerce 2.1 Compatibility

Viewing 15 posts - 181 through 195 (of 327 total)
  • #57421
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    This is because Ed is the developer of the theme, so he knows the code like that back of his hand as he wrote it. But Ed only has time to provide support for the really tricky questions.

    – Kyle

    #57425
    mxm0513
    Member
    Post count: 17

    yeah, fair enough. i created a new post. please kyle impress me, and show me you are as good as ed. lol 🙂
    also, i will have a compatibility question: have you heard of any issue with woocommerce gravity form poroduct add-ons? the latest update?

    thx

    joelle

    #57744
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @joelle,

    No issue that we know of with that add-on.

    – Ed

    #58332
    Bcherry1978
    Member
    Post count: 6
    This reply has been marked as private.
    #58342
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @Bcherry1978 – which version of WooCommerce do you have installed?

    – Ed

    #58343
    Bcherry1978
    Member
    Post count: 6
    This reply has been marked as private.
    #58919
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I am glad that you sorted it .
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #61733
    ksprague
    Member
    Post count: 21

    I am running WooCommerce 2.1.6 and Neighborhood 1.68. Three problems after recent updates:

    1) Returning customers no longer have the ability to re-order past orders. Comparing the Neighborhood version of the order-details.php file to the WooCommerce version, it is clear that the differences are substantial. For one thing, you are checking a variable, woocommerce_allow_customers_to_reorder, which doesn’t seem to appear in the code of the current version of WooCommerce. Allowing customers to re-order past orders is an important feature for us.

    2) Details of past orders are missing. When I log in as a customer and look at the details for one of my previous orders, all I see is the name of the product and the featured image – unit price, quantity, total, etc. are all missing.

    3) Related Products images at bottom of single product page are 0px in height. See here:
    https://www.barringtoncoffee.com/2014site/shop/villa-daterra/
    I recently submitted a ticket on this, Mohammad gave me some custom code to fix it, but that fix has not been rolled into the most recent update.

    #62132
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @ksprague,

    1) Checked here and seems to show the same as what shows on default WordPress themes – not sure but maybe this feature isn’t in WooCommerce 2.1 as standard?

    2) Checked here and showing fine – https://www.dropbox.com/s/0lpg1k4eon4eiad/Screenshot%202014-03-28%2013.22.05.png

    3) Can you provide a login for this please? I’d like to check it out. Again, not able to replicate it here!

    – Ed

    #63227
    ksprague
    Member
    Post count: 21
    This reply has been marked as private.
    #63439
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks, will get that code into the next update.

    – Ed

    #63707
    ksprague
    Member
    Post count: 21

    Ed – you’ll get *what* code into the next update? I would appreciate a more detailed response, so we know how to proceed.

    1) As I mentioned, the Neighborhood theme is checking a variable, woocommerce_allow_customers_to_reorder, which doesn’t seem to appear in the code of the current version of WooCommerce. Doesn’t that indicate that something needs to be re-examined in your code?

    2) Regardless of whether the previous orders page is showing fine on *your* installation, it is not working for us. Even disabling all plugins and switching to the parent theme (to ensure that it isn’t anything in our child theme causing the issue) does not make the order details re-appear.

    3) Related Products image size – is this the code you hope to roll in to the next release? Does that mean you have determined that it’s something in the Neighborhood theme causing this problem?

    I appreciate the help, but I often get answers back from swiftideas that are so brief as to be almost meaningless. Please elaborate a bit.

    #63708
    konig
    Member
    Post count: 106

    I am getting major issues after the update Ed. I can not even access the WordPress control panel + the site is acting weird.

    I have posted the issues in the Support forum, please help me I really need the site to be up right now
    http://support.swiftideas.net/forums/topic/error-in-editor-page-in-text-form
    http://support.swiftideas.net/forums/topic/transparent-top-drop-menu

    #63715
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @ksprague – apologies, I was referring to the previous code you were talking about.

    1) Just rechecked this, with the latest version of WooCommerce and the button is showing for me now – can you check your site?

    2) How did you update the theme? If you’ve tested with no plugins then it’s likely a setup issue somewhere. Just want to confirm first that you have the latest version of all the files. When did this issue start occurring for you?

    3) It seems as though it’s only a problem you’re having, and I’m wondering if this could be because of any edits you’ve made. Still looking into it, but this is the code I was referring to in my previous response.

    Apologies if you felt it was brief, but as you hadn’t replied to my previous comment I assumed you were ok on those points.

    – Ed

    #63717
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @konig – will reply in those topics. It doesn’t look like a theme issue at all.

    – Ed

Viewing 15 posts - 181 through 195 (of 327 total)

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