New Landing How can we help? Cardinal Woo Commerce grid leaves blank spaces at certain widths

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Cardinal
  • #322594
    bruceburgoyne
    Member
    Post count: 13

    Hello,

    WooCommerce is displaying strangely in grid view on Firefox and Edge. At certain (on the smaller side) screen widths, the rows that should display four products skip between one and three items, leaving gaps in the grid.

    Please see attached for an explanation.

    One of the URLs is https://www.tastytubs.co.uk/product-category/american/page/2/ , but it does seem to happen across the shop. I’ve been using the FF inspector, and if I fix it in one place, it seems to break in others.

    I’d really appreciate some help with this please!

    Thanks guys,
    Soph

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    #322773
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Soph,

    Can you disable your child theme and clear the cache, please then re-test.

    If that yields no results, please leave the child theme deactivated whilst we take a look.

    Thanks.

    #322776
    bruceburgoyne
    Member
    Post count: 13
    This reply has been marked as private.
    #322790
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The latest updates probably changed some of the parent theme templates you are using in the child theme.
    https://www.dropbox.com/s/30eukmq7qlxi1n6/Screenshot%202017-04-28%2017.27.51.png?dl=0

    You need to compare the differences between them and copy changes across.
    Doing modification in a child theme is the best practice possible, and there is no workaround when a template changes it needs to be adapted to copy the changes across.

    -Rui

    #322974
    bruceburgoyne
    Member
    Post count: 13
    This reply has been marked as private.
    #323207
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Soph,

    I do not know what changes you have made, but broadly speaking it would likely be: archive-product.php

    #323390
    bruceburgoyne
    Member
    Post count: 13

    Great, thank you.

    Soph

    #323391
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Thanks David.
    -Rui

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