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Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 6, 2015 at 4:15 pm #147888
    wochurch
    Member
    Post count: 55

    The mobile menu is working perfectly across our devices, except for Windows mobile phones. It will display the normal menu in landscape mode, but display nothing in portrait. I saw another thread where you seem to have resolved the issue, but a lot of it was done privately. Could you send me the fix for this?

    February 9, 2015 at 10:48 am #148311
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you point us the link for that topic?
    Can you also provide us your site url?

    Thanks

    -Rui

    February 9, 2015 at 2:20 pm #148425
    wochurch
    Member
    Post count: 55

    Sure.

    The thread that covers this topic is here.

    My website is here.

    February 9, 2015 at 2:36 pm #148435
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The changes provided in the other topic were included in Dante Version.

    Can you try to clear the cache of the Windows Mobile device and also take a screenshot of what you are seeing.

    The problem with this situations is to have real devices to test it.

    -Rui

    February 9, 2015 at 9:23 pm #148544
    wochurch
    Member
    Post count: 55

    On the landscape view, the normal menu shows up, but isn’t functional.

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    February 10, 2015 at 12:12 pm #148696
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can’t figure it out. Will have to forward it to the development team.

    Let’s wait for the reply.

    -Rui

    February 12, 2015 at 2:10 am #149257
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Which mobile are you testing with? Trying with a Lumia 520 here and seeing: https://www.dropbox.com/s/r2m1vnyswvsokbt/Screenshot%202015-02-12%2002.10.24.png?dl=0

    – Ed

    February 12, 2015 at 3:23 pm #149533
    wochurch
    Member
    Post count: 55

    Our device is a Lumia 929, which looks like it’s a year newer than the 520. (I’ve attached a screen shot of his stats). We’ve tried it using IE, UC Browser and Surfy, all with the same results on that phone.

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    February 16, 2015 at 1:02 pm #150509
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @wochurch

    Is the device latest software, updates etc? Tested here on our testing utility on a 925 and 930 also, and all display as expected.

    – Ed

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