New Landing How can we help? Themeforest Theme Support Neighborhood wierd problem – multiple product enlargement images

Viewing 5 posts - 1 through 5 (of 5 total)
  • #19222
    creatorofstuff
    Member
    Post count: 313

    This is baffling but hopefully it will be obvious to you. (I am learning the ins and outs of WordPress as I go.) On my single product pages, if you click the upper left corner diagonal arrow to view an enlargement of the product, it brings up two different versions, one on top of the other. I’m attaching some screenshots to you can see. When you close the first one then you see the second one. I’ve looked at Woocommerce options in the theme options and don’t think there is anything there…

    thanks in advance!

    #19226
    creatorofstuff
    Member
    Post count: 313

    P.S. It seemed to reorganize the order of my images but go by the names – step one, step two, step three. Thanks!

    #19564
    Melanie – SUPPORT
    Member
    Post count: 11032

    Can you please deactivate all your plugins besides the WooCommerce main plugin? It looks like you have a lightbox or fancybox plugin that adds lightbox effects to images upon our own effect.

    Cheers!

    #19607
    creatorofstuff
    Member
    Post count: 313

    You were 100% correct. Sorry to bother you with such a dumb thing! Duh.

    #19861
    Melanie – SUPPORT
    Member
    Post count: 11032

    You’re welcome!

Viewing 5 posts - 1 through 5 (of 5 total)

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