New Landing How can we help? Themeforest Theme Support Joyn Why is the latest version of Joyn not available as a download on Themeforest?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Joyn
  • #216263
    Mike Mancini
    Member
    Post count: 143

    Hi,

    Why is the latest version of Joyn not available as a download on Themeforest? I like to do the theme and plugin updates through FTP. I just downloaded Joyn on Themeforest and it is version 2.30 and not 2.3.3. Could you make the latest updates on all your themes available on Themeforest as a download?

    Thanks

    #216269
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    It is currently in the review queue, should not be long now. I’ll see if one of the team can get you a download link quicker.

    Thanks,
    David.

    #216271
    Mike Mancini
    Member
    Post count: 143

    Hi,

    I hope the download will be updated each time you release an update. I am concerned that when the support ends in 5 months that I will not be able to post to ask for it. Reading the Themeforest support details it say updates will be available for the life of the product. Doesn’t that mean the latest version should be available for download?

    Thanks

    #216278
    David Martin – Support
    Moderator
    Post count: 20834

    The latest version is currently in the review queue, TF must approve it before it’s available on TF.

    The latest update will always be available for you to download (after it’s approved by TF), regardless of support duration.

    Here is the zip file to help you: https://www.dropbox.com/s/ck9g6hx7l9mpajm/joyn.zip?dl=0.

    – David.

    #216279
    Mike Mancini
    Member
    Post count: 143

    Hi,

    That is what I thought. I bring this up because of the support changes and the fact that version 2.32 was not available as a download of TF.

    Thanks

    #216280
    David Martin – Support
    Moderator
    Post count: 20834

    No worries!
    Thanks,
    David.

Viewing 6 posts - 1 through 6 (of 6 total)

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