New Landing › How can we help? › Themeforest Theme Support › Uplift › White Screen and Product Pages Malfunctions

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    Posted in: Uplift
  • August 2, 2016 at 3:20 pm #285486
    rashaadk
    Member
    Post count: 7

    As I click through the site, certain pages show up as a blank white screen. It’s not particular pages, and sometimes it happens while in the dashboard. Can you let me know if this occurred due to a theme update? If not, what is causing this?

    Also, my shop pages are having issues on the Safari browser. When I load a product page, the product image loads in the correct position, but later moves out of alignment. Please help.

    Thank you,

    August 2, 2016 at 6:06 pm #285527
    rashaadk
    Member
    Post count: 7

    The site is currently being transferred, please look into this issue tomorrow

    August 3, 2016 at 7:42 pm #285749
    David Martin – Support
    Moderator
    Post count: 20834

    Let us know when it’s good to look into.

    – David.

    August 4, 2016 at 4:24 pm #285914
    rashaadk
    Member
    Post count: 7

    It is ok to look through now.

    August 5, 2016 at 10:30 am #286052
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked many times but i dont get any issue. Please check your server error log to know the detail of this issue.
    Thanks
    Mohammad

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    Posted in: Uplift
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