New Landing › How can we help? › Atelier › Where's the support?

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    Posted in: Atelier
  • June 16, 2017 at 10:10 am #328980
    PJS102
    Member
    Post count: 5

    Hi,
    I created a topic on the 14th of June with 3 questions. I got a reply to 1 of these questions several hours later, but you ignored the other 2.
    I asked for another update and I’ve been waiting around 36 hours and still no reply.
    I know you’re busy but when I purchased the theme I was expecting better support.
    I’d be grateful if you could get back to my other topic as soon as possible,

    Thanks.

    June 16, 2017 at 2:05 pm #329011
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @PJS102

    Apologies for the delay, the majority of our team is currently either at WordCamp (https://central.wordcamp.org/) or working hard on WooCommerce compatibility updates. I’ve just responded to that previous topic of yours.

    Thanks for your patience.

    – Ed

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