New Landing How can we help? Themeforest Theme Support Dante What is the standard image size / ratio for the parallax theme

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  • Posted in: Dante
  • #135463
    Frank
    Member
    Post count: 18

    Hi, we are trying to set up a parallax pages similar to the one in the demo.

    http://dante.swiftideas.net/parallax-page-demo/

    What is the standard image size / ratio for the parallax theme that will work across devices?

    We are struggling to define an image size with a height and width ratio that works well with this theme and its not written anywhere as far as we can see in the documentation.

    We are struggling a bit with the way it crops the images when it is viewed on a mobile.

    Also, on the mobile device the font in this parralax theme is not recognising Palatino and is defaulting to a sans-serif text.

    #135583
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    we generally recommend images over 1600 wide / whatever height the asset would be at it’s max height.

    You mean the the Palatino font face font didn’t work on mobile, did other font face font working on the mobile?

    Let us know,

    Thanks,
    laranz.

    #136832
    Frank
    Member
    Post count: 18

    Hi there,

    thanks for the guideline on image size.

    As for the Palatino linotype issue, I don’t know if other fonts dont’t display but I know this one does not. This now occured on iphones and desktops (imac 27). I am surprised this happens as the font is part of the default font option the theme offers and pretty common.

    Could you please how advise how to fix this issue?

    Thanks

    #137045
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Can you give a link to the problematic URL, so that I can debug and let you know.

    Let us know,

    Thanks,
    laranz.

    #137046
    Frank
    Member
    Post count: 18

    Hi Laranz,

    the url is revisionsociety.com and the problem is pretty much on every page on iphone and some desktop computers.
    Palatino Linotype is replaced by a sans serif font.

    Thanks for looking into this.

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    #137049
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I forward this to ED, did that happen on the slider alone or on the whole site?

    Let us know,

    Thanks,
    laranz.

    #137053
    Frank
    Member
    Post count: 18

    Hi,

    This happens on all the pages of the site. See another screen capture where the text should be displayed with palatino Linotype.

    Thanks.

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    #137290
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    How did you include the font? The font isn’t being loaded anywhere, which is why you see the fallback font. In this instance it would only show on machines which have the font present.

    – Ed

    #137303
    Frank
    Member
    Post count: 18

    Hi Ed,

    Thanks for your reply. I simply picked it in the “theme options” interface under:
    Font options > body font : Standard and then selected Palatino Linotype in the dropdown menu.
    Does the font need to be uploaded on the server then?

    Thanks,

    Frank

    #137340
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks Frank.

    Just fixed this for the update I’ll be pushing live later on today.

    – Ed

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