Website still loading slow

[mysticrelics]

hi there, recently bought atelier because I thought it was an amazing theme.

Turns out it is an amazing theme, however I do not have the most experience in what every “code” word means like different pages that refer to whatever it is on the live website. I like how on the demo page of atelier they have the products on the first page and have it so you keep scrolling down and there more and more, what setting is that? or what did they do to create that?

But anyways my main problem is why is my website running so slow… loads slow on desktops and mobile, please help!

[mysticrelics]

also, when you view mobile on the blog page, the sidebar and blog pages are all mixed together?

[mysticrelics]

and how do I change the way the blog page displays my posts? and how on mobile do I take the date off the products

[mysticrelics]

and the categories how do i take that out of display

[Kyle – SUPPORT]

Hi

Please slow down, if you have other questions, please open separate topics.

About page speed, what hosting are you with?

– Kyle

[mysticrelics]

sorry!

I’m using Go Daddy “managed wordpress”

[Kyle – SUPPORT]

You will need to address this problem with your hosthing company, if you look here: http://tools.pingdom.com/fpt/#!/dFHOfh/http://www.mysticrelics.co/

There’s a 10 second delay and then the www. is removed, then another 10 second delay before any content actually begins to load

– Kyle

[mysticrelics]

Oh wow, so this is a problem with the hosting providers?

will give them a call.

[Kyle – SUPPORT]

Yes

no problem

[mysticrelics]

Called them, said the server was responding in 2.5 seconds, she said that the theme was, and the plugins associated with it are slowing down the website.

[Swift Ideas – Ed]

Hi @mysticrelics

I’m sorry to say that that isn’t true from them. The results are clear on that test link that Kyle showed above.

It seems half the issue is occurring with your site redirecting from http://www.mysticrelics.co/ to http://mysticrelics.co/ – that alone is something you should ask them about. I’d be interested in seeing what they say when you show them that pingdom test URL.

– Ed

[mysticrelics]

I will call them back and see what they say, thanks!

Are there any plugins you see i have downloaded you think I can delete? It shows theres an error with the rev plugin i got when i downloaded atelier

[mysticrelics]

so what exactly should I point out to them?

[Rui Guerreiro – SUPPORT]

Will forward it to Ed, so he can advise you.
-Rui

[Swift Ideas – Ed]

Hi @mysticrelics

If you communicate to them that there is a redirect happening from http://www.mysticrelics.co/ to http://mysticrelics.co/ – they should be able to assist in changing that so that the redirect doesn’t need to happen – that should speed up the initial wait quite a bit.

Get that sorted then we can review after that.

– Ed