WEBSITE LOAD VERY SLOW

[mikesefton]

The website Response time is very show

It’s very late to load on any browser

I also tested on http://tools.pingdom.com/fpt/?testurl=bigbeautifulfeet.co.uk#!/cbHkBT/bigbeautifulfeet.co.uk

But i hop you can suggest more

Thank you

[tonn]

Hi. It looks like your nameservers are the problem

http://dnscheck.pingdom.com/?domain=bigbeautifulfeet.co.uk&timestamp=1437072658&view=1

[mikesefton]

Ok thank you for your response

can you guide me how to resolve this issue

[tonn]

I would contact whoever set up your dns service. If it was yourself, I’d contact 123reg for help.

[Rui Guerreiro – SUPPORT]

Hi,

follow @tonn advice, those initial seconds to receive the 1st reply can’t take that long.
Check first with your hosting company.

Let us know the result.

thanks @tonn
-Rui

[mikesefton]

Sure Thank you
i will Submitted this to hosting provider and update you with there response

[Rui Guerreiro – SUPPORT]

ok. Let us know.
-Rui

[mikesefton]

THEY SAY IT”S WORK FINE

http://dnscheck.pingdom.com/?domain=bigbeautifulfeet.co.uk&timestamp=1437129011&view=1

i don’t know what to say ?

[Kyle – SUPPORT]

They need to set your site to use both www. and none http://www., as currently it’s forwarding, which is causing the slow loading

– Kyle

[mikesefton]

ok i will talk to them

and update you

THank you

[Kyle – SUPPORT]

No problem

[mikesefton]

Hi Kyle – SUPPORT

funny but they say as:

Dear mikesefton,

Your domain bigbeautifulfeet.co.uk has the DNS records set point both www and @ (non www) towards the IP address for your hosting 94.136.40.103 as you can see as well by doing a whois lookup: https://www.domaindiagnosis.com/index.php?query=bigbeautifulfeet.co.uk
I have checked the logs for your site and the only errors triggered are related to the fact that your website requires a larger amount of resources than available. Since your site uses the woocomerce plugins, which are known for using large amounts of resources, I’m afraid that at this time, if you do not wish to remove / disable these plugins, would be to consider using a different hosting solution, as I’ve previously suggested.
If you wish, I can disable all the woocommerce plugins on your behalf by renaming their folders to .hold and then run new speed tests that should indicate if the plugins are the cause for the slowness or not.
If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.

Kind regards,

Cezar
123-reg

How can i disable woocommerce i have all the business website here !

[Kyle – SUPPORT]

Are you not using WooCommerce though? If not then go to Plugins and disable it

– Kyle

[mikesefton]

Hi Kyle – SUPPORT

I am Using WooCommerce all they system has been developed and configured on this WooCommerce

what should i can do ?

[Kyle – SUPPORT]

They’ve said their servers can’t handle WooCommerce and that you’ll need to get different hosting. We recommend WP Engine

– Kyle