visual composer is not working /behaving

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Tagged: visual composer

This topic has 16 replies, 6 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.

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Posted in: Atelier
September 16, 2015 at 4:51 am #213367

seabreezeh
Member

Post count: 38

hello there,
somehow my visual composer is not working , although I checked the setting and everything 🙁
Thank you ,
Van

September 16, 2015 at 8:58 am #213415

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Can you be more specific about what’s not working?

– Kyle

September 17, 2015 at 5:07 am #213906

seabreezeh
Member

Post count: 38

Hi Kyle,
thank you for getting back to me . I did not receive the notification this time .. SO sorry
Visual basic , when I clicked on edit page , I saw white page and text boxes , when I clicked on one of the text box, I saw bunch of codes .
Please see the attachment
Thank you !

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September 17, 2015 at 8:54 am #213975

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Try to disable all plugins except Swift Framework and Visual composer to discard any plugin conflict?

-Rui

September 24, 2015 at 12:23 pm #216116

dsirard11
Member

Post count: 122

Did you ever solve your collapsible menu issue on the Product page? I’d like to know how to do it.

Thank you,
Dawna

September 24, 2015 at 12:25 pm #216121

David Martin – Support
Moderator

Post count: 20834

Hi Dawna,

Please be specific about what your issue is. Please post a link and a further details of what you are trying to do.

Thanks,
David.

September 24, 2015 at 1:53 pm #216150

vibech
Member

Post count: 16

After updating the theme to v1.74 and Visual Composer to V4.7 i can not save any changes i make to rows or columns.

September 24, 2015 at 3:54 pm #216201

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

@vibech

Can you provide us your site url page and some admin credentials?
Do you mean when editing with Swift Page Builder or with Visual Composer?

Thanks

-Rui

September 24, 2015 at 4:29 pm #216229

vibech
Member

Post count: 16

This reply has been marked as private.

September 24, 2015 at 4:48 pm #216240

vibech
Member

Post count: 16

This reply has been marked as private.

September 24, 2015 at 4:50 pm #216242

David Martin – Support
Moderator

Post count: 20834

Hi,

Atelier is compatible with Visual Composer.

Can you please run all plugin/theme/WP updates and test again?

Thanks,
David.

September 24, 2015 at 5:12 pm #216252

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

I just manage to create a new page and add some content with Visual composer without any problem.
http://yoursiteurl.com/wp-admin/post.php?post=981&action=edit
https://www.dropbox.com/s/yrmk18kpvguaz3r/Screenshot%202015-09-24%2017.13.29.png?dl=0

The page is in Draft mode.

Can you try to clear the browser cache and try in a different browser?

-Rui

September 24, 2015 at 5:31 pm #216262

vibech
Member

Post count: 16

This reply has been marked as private.

September 24, 2015 at 5:34 pm #216265

vibech
Member

Post count: 16

This reply has been marked as private.

September 24, 2015 at 5:50 pm #216272

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

I managed to replicate it but it has nothing to do with the theme.
It’s cause by this plugin in the screenshot below.

https://www.dropbox.com/s/yola08hgp14f579/Screenshot%202015-09-24%2017.51.02.png?dl=0

-Rui
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Posted in: Atelier