New Landing › How can we help? › General › Forum Help › Video not loading

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Forum Help
  • March 19, 2015 at 8:31 pm #159185
    no12deign
    Member
    Post count: 5

    Video not loading…

    March 20, 2015 at 8:19 am #159281
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please explain your issue in detail. Which type of video do you want to load?
    Thanks
    Mohammad

    March 20, 2015 at 7:05 pm #159475
    no12deign
    Member
    Post count: 5
    This reply has been marked as private.
    March 20, 2015 at 7:06 pm #159476
    no12deign
    Member
    Post count: 5

    I also have the video as mp4 format uploaded to my media area of wordpress

    March 21, 2015 at 12:23 am #159504
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Send us the admin credentials in a private reply.
    Thanks

    -Rui

    March 21, 2015 at 6:37 pm #159548
    no12deign
    Member
    Post count: 5
    This reply has been marked as private.
    March 23, 2015 at 2:07 am #159641
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You have version 2.70 installed. Please Update to 2.80.
    Thanks
    Mohammad

    March 23, 2015 at 8:41 am #159753
    no12deign
    Member
    Post count: 5
    This reply has been marked as private.
    March 23, 2015 at 11:02 am #159804
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I replaced the https by http and it worked fine.
    Check again.

    -Rui

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