New Landing How can we help? Atelier Vertical Everything on Mobile

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #304055
    eddeaux
    Member
    Post count: 45

    I just updated everything on this site and now I am getting this weird vertical layout on mobile. I’ve attached a screenshot.

    I’ve tried everything to resolve to no avail. Please help!

    Thanks!

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    #304233
    eddeaux
    Member
    Post count: 45

    I’m dying over here guys, many of my sites are now having this issue… any idea on how to fix?

    #304280
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you restored previous versions since I’m seeing outdated versions of the theme and SwiftFramewor?

    You should update the theme to the latest 2.14.15 version from your current 1.9.8
    https://www.dropbox.com/s/51gt8lit6q3effg/atelier.zip?dl=0

    And also the SwiftFramework to the latest 2.5.22
    https://www.dropbox.com/s/2odoq4t3o2jehwt/Screenshot%202016-11-29%2017.43.30.png?dl=0

    -Rui

    #304282
    eddeaux
    Member
    Post count: 45

    I just updated to the new theme and now my site is blank! Any ideas?

    #304288
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can’t login again, but I’m seeing it fine now.
    https://www.dropbox.com/s/7yq2wix6c2d1tdj/Screenshot%202016-11-29%2018.12.47.png?dl=0

    -Rui

    #304290
    eddeaux
    Member
    Post count: 45
    This reply has been marked as private.
    #304295
    eddeaux
    Member
    Post count: 45

    Yeah, the client had to roll the site back two months and so we lost all of our recent updates, apparently the server is self-hosted and the client didn’t have a disaster recovery option. I am still trying to fix the current site. Any ideas on how to fix that white screen of death I got after I updated the theme? If not, can you tell me why this same issue is happing on my other site DentonSwag.com?

    #304424
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide me admin access to http://www.dentonswag.com ?

    Thanks

    -Rui

    #304459
    eddeaux
    Member
    Post count: 45
    This reply has been marked as private.
    #304466
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize, didn’t read the entire text just checked the url.

    Just checked and that it seems to be caused by the 200px padding.
    https://www.dropbox.com/s/nnn4zfucj8e9e46/Screenshot%202016-11-30%2013.44.36.png?dl=0

    You can duplicate the row and make 1 only visible for desktop with padding and use another one only visible in mobile and tablet without that padding value.

    Or you can also try this css

    @media only screen and (max-width: 767px){
    .spb-row {
        padding-left: 15px!important;
        padding-right: 15px!important;
    }
    }

    -Rui

    #304561
    eddeaux
    Member
    Post count: 45
    This reply has been marked as private.
    #304797
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Haha, hug it but don’t break need it to sustain my head 🙂
    Strange that added the padding, we didn’t had any similar situation like this one.

    Thanks and Merry Xmas.

    -Rui

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