New Landing How can we help? Themeforest Theme Support Neighborhood Variable products not working in v1.7

Viewing 7 posts - 1 through 7 (of 7 total)
  • #69590
    n8-b
    Member
    Post count: 99

    Hi there,

    My variable products have suddenly stopped working and none of the hover effects seem to work (products, add to cart, search etc.).

    In the console I’m seeing ‘TypeError: a.cookie is not a function’ for the cart-fragments.min.js file.

    Please advise ASAP as customers are unable to purchase products. Simple products work although the image overlay and add-to-cart hover does not display.

    Thanks,
    Nathan

    #69594
    n8-b
    Member
    Post count: 99
    This reply has been marked as private.
    #69619
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, have you done anything before that happened? Installed, updated, anything?

    Let us know!

    #69624
    n8-b
    Member
    Post count: 99

    Since yesterday, the only thing I’ve done is update the ‘UpdraftPlus’ back-up plug-in. I just deactivated it and am still having the problem. I also just noticed that on my home page the blog/products carousel is not displaying properly and I am seeing the same JQuery error on this page.

    #69625
    n8-b
    Member
    Post count: 99
    This reply has been marked as private.
    #69676
    n8-b
    Member
    Post count: 99

    I figured out the problem with this. It was an outdated MOD_SECURITY core rulset on my server. I had the host update and whitelist jquery-cookie.min.js and everything int he shop is working correctly now.

    Feel free to mark topic as resolved.

    Thanks!

    #69684
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great! 🙂

    – Kyle

Viewing 7 posts - 1 through 7 (of 7 total)

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