New Landing › How can we help? › Themeforest Theme Support › Flexform › Urgent Woo Commerce Issue

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    Posted in: Flexform
  • May 21, 2013 at 7:30 pm #5681
    slcmyers
    Member
    Post count: 40

    I have had everything set up wonderfully and then I am about to go live and did the Flexform update. For some reason no matter what I do in the settings the images on the product pages get blown up and blurry and the purchase page they are blurry too. Any idea what caused the change?

    May 22, 2013 at 2:33 pm #5793
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Nothing should have caused that to change, very odd. Check the WooCommerce settings you have for the image sizes, and then use the Regenerate Thumbnails plugin to regenerate the images. For reference, the sizes we use are:

    500 x 600
    500 x 600
    120 x 178

    – Ed

    May 22, 2013 at 9:12 pm #5836
    slcmyers
    Member
    Post count: 40

    I have done that and it did not work. The only thing that seemed to work was reverting back to the last version of this theme. It was something that changed with the update.

    May 22, 2013 at 11:33 pm #5838
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Honestly I’ve double checked here and there was nothing in the new update that changed relating to this.. Very odd.

    – Ed

    May 23, 2013 at 10:52 pm #5992
    slcmyers
    Member
    Post count: 40

    Woo Commerce Support went in and did an edit for me and it worked. I’m waiting to hear back what they did.

    May 24, 2013 at 12:43 pm #6040
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Ok great – let us know for future reference please.

    – Ed

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    Posted in: Flexform
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