New Landing How can we help? Themeforest Theme Support Dante &nbsp added automatically Dante 3.3.60

Viewing 15 posts - 1 through 15 (of 26 total)
  • Posted in: Dante
  • #328327
    Marine
    Member
    Post count: 151

    Hey guys,

    I’ve replace the page-builder.js file you sent me yesterday. We’re running some more tests with a client. And we’ve noticed something strange.
    He save a template as custom template, create a new page (Dunkerque in the URL) and Click on custom template. The content is displayed but we have at least 2   before and after the contents. If we remove theme manually and save again, they come back. Is it also due the a 4.8 conflict? (he does this quite often and never had this issue) You can see the blanck space on the print screens attached, under the image.
    Tx for your help !
    Marine

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    #328347
    Pikay
    Member
    Post count: 48

    same here … in almost every content element added by page builder

    #328400
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We will release the update in a few hours to fix this.

    If you want it sooner, delete the current Theme and install this one. Don’t worry all the theme options are stored in the database so you won’t lose it.

    https://www.dropbox.com/s/jf6eztm2wco3w5s/Dante_WP_4_8.zip?dl=0

    Don’t forget to clear the browser cache.

    Thanks

    -Rui

    #328418
    Pikay
    Member
    Post count: 48

    Installed, cleared browser cache, reloaded the page … nbsp-problem seems to be fixed. But now the icons for the page-builder elements are not shown in the left and right corner on the top: “decrease width, edit, clone, delete

    #328432
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Pikay

    Can you provide us your site url and admin credentials in a private reply so we can have a look at it?

    -Rui

    #328441
    Pikay
    Member
    Post count: 48
    This reply has been marked as private.
    #328468
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Pikay

    try this one instead and clear the browser cache.
    https://www.dropbox.com/s/qlj0thtai3uamaq/Dante_4_8_editor_icons.zip?dl=0

    -Rui

    #328485
    Pikay
    Member
    Post count: 48

    Now i can see the icons again but AGAIN page builder is adding nbsp into my content blocks ๐Ÿ™

    #328671
    Marine
    Member
    Post count: 151

    No idea with the &nbsp guys? We’ve tried to create new pages and same resullts ๐Ÿ™

    #328672
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    We fix and additional error that was also causing that empty spaces issue.
    Can you guys try this one?

    https://www.dropbox.com/s/7gf1xate96yqk9c/Dante_48_fix.zip?dl=0

    -Rui

    #328676
    Marine
    Member
    Post count: 151

    I just have to replace all my Dante files via FTP ?

    #328678
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    you can delete the theme via WordPress dashboard and install this new one. The theme options are saved in the database so don’t worry with the data but if you want to backup that’s always better.

    -Rui

    #328697
    Marine
    Member
    Post count: 151

    I’ve installed the new theme on the site, could you confirm the version written in WP is still 3.3.60 ? Just to be sure the installation is OK. Cause I don’t see any difference with the  . I remove them, as soon as I update the page, they come back (even if I try in private navigation).

    #328705
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Marine

    I checked the site you posted in the topic private details and that doesn’t seem to be the version I sent. The theme version of the one I sent is still 3.3.6 but checked a specific file and can’t see there my changes.

    Not sure if you have any additional cache mechanism like CloudFlare or something similar.

    -Rui

    #328706
    Marine
    Member
    Post count: 151

    OK I try again and will clear Gandy’s cache (the hosting company).
    You can try in 5 min

Viewing 15 posts - 1 through 15 (of 26 total)

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