New Landing › How can we help? › Atelier › Urgent issue with woocommerce product display (outdated template files)

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    Posted in: Atelier
  • February 5, 2016 at 10:54 pm #246827
    3969120a
    Member
    Post count: 159

    most themes make us go to theme forest (tedious)

    this is one of the great features of Atelier!

    which poses the question are updates always in dashboard > updates?

    February 6, 2016 at 10:55 am #246844
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Yes, but we are having some issues with some users not getting the updates to their dashboard, so we are looking into it

    – Kyle

    February 6, 2016 at 1:58 pm #246867
    3969120a
    Member
    Post count: 159

    thanks, Kyle…

    February 7, 2016 at 12:18 pm #246908
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    February 9, 2016 at 9:29 pm #247697
    markandfold
    Member
    Post count: 3

    Hi, I’m having the same problem but the version I am running is 1.6.2. There is no option to upgrade from the dashboard. Have tried downloading from Themeforest & install as a new theme, but it fails to install…

    Thanks for your help!
    Amy

    February 10, 2016 at 10:12 am #247795
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    You’ll need to download the latest version from themeforest and upload via FTP

    – Kyle

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