New Landing › How can we help? › Atelier › updating atelier theme

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Atelier
  • February 14, 2016 at 4:23 pm #248943
    biolov5
    Member
    Post count: 5

    Hello, i have updated woocommerce but there is no button in dashboard (updates) for the updating Atelier theme to get rid of outdated templates. Do i need to update it manualy or is there some way to solve it automatically?

    thanks

    February 15, 2016 at 10:53 am #249056
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    February 15, 2016 at 2:42 pm #249200
    biolov5
    Member
    Post count: 5
    This reply has been marked as private.
    February 15, 2016 at 2:45 pm #249204
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That’s odd, did you delete the old theme first?

    – Kyle

    February 15, 2016 at 2:50 pm #249205
    David Martin – Support
    Moderator
    Post count: 20834

    Please update the login details they are not working.

    Are you using a caching plugin? If so please flush the cache/CDN.

    Thanks.

    February 15, 2016 at 2:52 pm #249209
    biolov5
    Member
    Post count: 5

    No, first I tried to upload it as a new theme and I left the old theme there but now even though I deleted the new update, the website looks like this. Is this the problem? Should I delete the old one and then upload the file?

    thanks

    February 15, 2016 at 2:55 pm #249211
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    yes completely remove the old one then upload the new one

    – Kyle

    February 15, 2016 at 3:34 pm #249255
    biolov5
    Member
    Post count: 5
    This reply has been marked as private.
    February 15, 2016 at 3:44 pm #249265
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Getting these errors in the console: http://d.pr/i/1fWzA/44MNPHcZ

    Please check with your hosts

    – Kyle

    February 15, 2016 at 3:52 pm #249267
    biolov5
    Member
    Post count: 5
    This reply has been marked as private.
    February 17, 2016 at 11:54 am #249915
    David Martin – Support
    Moderator
    Post count: 20834

    @biolov5 – have you reported Kyle error report back to your host?

    This is caused by your hosting environment.

    Thanks.

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