Update to Plugin and Theme caused far too many errors – URGENT

[Amber Needler]

This is urgent as the client and customers are complaining about the site.

I have just updated the plugin and the theme and it’s basically ruined the site. There is far too much padding in places and there’s so many more errors – basically 50% of things are not showing how they were an hour ago before I updated the plugin and theme. I aren’t going in and resetting everything because I’ve done this once when the site was built and didn’t really want to have to do it again!

How can I access the previous plugin and theme so I can set it back to them until you’ve sorted the issues with the latest release?

Thanks,

Amber

[Rui Guerreiro – SUPPORT]

Hi,

Can you provide us some admin credentials so we can have a look?
Thanks

-Rui

[Amber Needler]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Thanks, just need the admin url. The default one isn’t working.

-Rui

[Amber Needler]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

I tried that one at the beginning since it’s the default one.
Isn’t working for me it’s redirecting to the homepage, maybe something in your htaccess

-Rui

[Amber Needler]

It seems to be working for everybody here???

[Rui Guerreiro – SUPPORT]

it was something in my cookies. Will login now.

-Rui

[Rui Guerreiro – SUPPORT]

Our head developer is already fixing the origin of this issue and he will release an update when done.Probably later today.

Thanks

-Rui

[Amber Needler]

Okay thanks.

Any update on this?

[Swift Ideas – Ed]

Hi Amber,

The padding issue will be resolved in the next swift framework plugin update, this is due to be released in the next few hours.

Thanks for your patience.

– Ed

[Amber Needler]

Hi Ed,

That’s perfect, thank you 🙂

Amber

[Rui Guerreiro – SUPPORT]

No problem. Thanks Ed.

-Rui

[Amber Needler]

Updates haven’t worked…

Thanks,

Amber

[Amber Needler]

Oh wait yes it has! Sorry! Thank you 🙂