New Landing How can we help? Themeforest Theme Support Dante Update = No Content When I Go To Edit A Page

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Dante
  • #327858
    worldlystrategies
    Member
    Post count: 66

    Hello,

    I just updated to WordPress 4.8 and Dante 3.3.50 and I can see the website content when I look at the site but when I go to edit any page besides the homepage there is no content to edit.

    Ex. http://alyssaburnscommunications.com/about-alyssa-burns-communications/

    Also, when I updated Dante I got an error message that said: Warning: Error while sending QUERY packet. PID=513120 in /home/alyssa25/public_html/wp-includes/wp-db.php on line 1877

    I don’t know what that means either or if it is the reason I can’t see the content in the dashboard of WordPress.

    Please let me know what I should do.

    Thank you,
    WS

    #327875
    massimiliano_spini
    Member
    Post count: 3

    Hi there,
    same problem here: just updated to Dante 3.3.50 and WordPress 4.8 and no content when I try to manage my pages.
    Web site works fine, but no way to modify contents:

    NLP Trainer & Coach | Ultrarunner

    Please check it out.
    Thanks.
    Massi

    #327893
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    thanks for the heads up, this is related with the TinyMce Editor changes that were made in WordPress 4.8.
    We will release an update to fix this later tonight.

    -Rui

    #327946
    massimiliano_spini
    Member
    Post count: 3

    Hi there,
    just updated to the new version (3.3.60), but am still having problem (see the image enclosed).

    It’s possible to use the Swift Page Builder after few steps:
    – select classic editor
    – select text editor
    – go back to all pages
    – select the page you wish to edit
    – select the Swift Page Builder editor

    Noticed some loss of information after this procedure (ie title style).
    Thanks.
    Massi

    Attachments:
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    #328025
    gnosticmuse
    Member
    Post count: 7

    I also have the latest update of Dante and am unable to edit pages with the Swift Page Builder.

    #328049
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

    As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

    Thanks.

    #328061
    Anyaaaa
    Member
    Post count: 5

    This is the first I heard about the Swift Framework Plugin. I read everywhere else in Support forum that Dante doesn’t require this plugin. Not correct?

    #328065
    David Martin – Support
    Moderator
    Post count: 20834

    Sorry, I was in Atelier autopilot. Please ignore the Swift Framework comment, this is built into the Dante theme. Please ensure you have updated to the latest available version of Dante.

    #328226
    WEswift
    Member
    Post count: 234

    I am having the same issue across all of my Dante sites. They are all updated to 3.3.60 and I have cleared my cache. Please advise as soon as you can.

    Thank you.

    Attachments:
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    #328230
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Guys,

    Regarding Dante theme can you guys try to replace the file page-builder.js located at Dante/swift-framework/page-builder/assets/js by this one in the DropBox link? After that just clear the browser cache and test again.
    https://www.dropbox.com/s/f0bnlcow0n0bki5/page-builder.js?dl=0

    Let me know the result.

    -Rui

    #328251
    WEswift
    Member
    Post count: 234

    Is there a way to release an update of the theme so I don’t have to go through each individual site to replace this file? And some websites are not hosted through us, we just us ManageWP to update themes and plugins across all of our sites or login to the wp site directly.

    Please advise.

    #328267
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @WEswift

    We will release it in a couple hours, if you want to try it in only 1 site to see if it’s working fine.

    -Rui

    #328272
    WEswift
    Member
    Post count: 234

    Great! I tested replacing it on one site and it looks like that worked. Thank you for your help on this and I will look out for the update!

    #328279
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Nice. Thanks for trying it out.

    -Rui

    #328284
    Pikay
    Member
    Post count: 48

    I’ve also tested the file. When I safe a page, the page builder adds some “ ” into my content blocks 🙁

Viewing 15 posts - 1 through 15 (of 19 total)

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