Update Issue – swiftideas

swiftideas

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This topic has 6 replies, 3 voices, and was last updated 7 years by David Martin – Support.

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Posted in: Atelier
November 22, 2016 at 9:43 am #302926

teddyden
Member

Post count: 195

1) I tried to update but I had to restore back because the items on the home page were not full width anymore.. What can I do to fix this after I update? I tried everything I can..
2) The Quantity box shows up blank, (missing number)

November 22, 2016 at 5:14 pm #303033

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

1) check if in the row settings the wrap type is Full-width(stretched)
https://www.dropbox.com/s/jo4vyirnhc65q4j/Screenshot%202016-11-22%2016.14.19.png?dl=0

2) is that done by some plugin? don’t see any filled number

-Rui

November 22, 2016 at 5:29 pm #303040

teddyden
Member

Post count: 195

I updated twice and both times I had to restore becuase I did try all those settings and it was still not full screen
What can I do? Should I update and then you can fix it ?
Thank You

November 22, 2016 at 5:46 pm #303051

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

That’s the only way, update and let us know so we can check what might be wrong.

-Rui

November 22, 2016 at 5:47 pm #303052

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

We will need the admin credentials in a private reply.

-Rui

December 4, 2016 at 11:53 am #305071

teddyden
Member

Post count: 195

This reply has been marked as private.

December 6, 2016 at 12:06 pm #305286

David Martin – Support
Moderator

Post count: 20834

The site is fullwidth:

Please always clear your plugin cache when performing theme updates.
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Posted in: Atelier